AI Manager
Role overview
Marcenta is looking for an AI Manager to own and grow our AI chartering desk — the AI-assisted layer that handles cargo, vessel, operations and finance enquiries around the clock before handing off to a human broker. You will manage the tools, data and workflows behind the desk, and work closely with brokers and operations to keep every AI-guided conversation grounded in real market data.
Responsibilities
- Own and continuously improve the AI chartering desk's prompts, workflows and data feeds
- Integrate live Baltic index, bunker and market data into AI-guided conversations
- Work with brokers and operations to route enquiries to the right person quickly and accurately
- Monitor AI output quality and put guardrails in place so nothing binding goes out unchecked
- Identify new opportunities to use AI across chartering, operations and market intelligence
What we are looking for
- Experience building or managing AI-powered tools or workflows, ideally customer-facing
- Comfortable working with APIs, prompts and structured data, even without a full engineering background
- Interest in or willingness to learn shipping and dry bulk chartering fundamentals
- Strong judgement on where AI adds value and where a human broker should take over
Interested in this role?
Send your CV and a short note telling us why you would be a good fit.
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Lead AI Chartering Desk Manager in London employer: Marcenta Chartering & Shipping Ltd
Marcenta is an exceptional employer that fosters a dynamic and innovative work culture in the heart of London. With a strong focus on employee growth, we offer opportunities for professional development and the chance to work with cutting-edge AI technology in the shipping finance sector. Our commitment to financial discipline and teamwork ensures that you will play a vital role in our success while enjoying a supportive environment that values your contributions.
Contact Details:
Marcenta Chartering & Shipping Ltd Recruitment Team
