Interim Credit Control Project
The Opportunity
We are seeking an experienced Credit Control professionals to join a dedicated project team focused on clearing a high-volume ledger of lower-value outstanding debts. This is a fast-paced, telephone-based role requiring high levels of customer contact and strong collection skills.
Key Responsibilities
- Make around 100 outbound calls per day to business customers.
- Chase outstanding invoices and secure payment commitments.
- Update customer records accurately following customer interactions.
- Identify, log and escalat ... customer disputes such as pricing queries.
- Raise cases within the system and move efficiently onto the next account.
- Manage a portfolio of 500+ accounts.
- Work collaboratively with the project team to achieve collection targets.
Systems Used
F&O (Finance & Operations) and CE (Customer Engagement), a Microsoft Dynamics-based customer tracking system. Previous Dynamics experience is not required as full training will be provided.
Candidate Profile
- Must be available immediately and able to work 5 days on site
- Previous Credit Control, Collections or Accounts Receivable experience.
- Comfortable making high-volume outbound calls throughout the day.
- Strong communication and relationship-building skills.
- Resilient, organised and target-driven.
- Able to work in a fast-paced environment and handle customer objections.
- Happy to work fully office-based for the duration of the project.
Benefits
- Free on-site parking.
- Collaborative project environment.
- Opportunity to make an immediate impact on a clearly defined project.
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Credit Control in Brentford employer: MarcDaniels
Join a well-established software organisation in Maidenhead as a Management Accountant – German Speaker, where you will thrive in a hybrid working environment that promotes a friendly and supportive team culture. With opportunities for professional growth and development, this role not only allows you to take ownership of key financial processes but also offers the chance to supervise a team, making it an ideal position for those seeking meaningful and rewarding employment.
