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For Companies At a Glance
- Tasks: Engage customers and provide an exceptional shopping experience as a brand ambassador.
- Company: Join the iconic Marc Jacobs family, known for its innovative fashion and vibrant culture.
- Benefits: Enjoy flexible part-time hours and be part of a creative, dynamic team.
- Why this job: Be at the forefront of fashion, connecting with clients and sharing your passion for style.
- Qualifications: 2 years in luxury sales, a flair for fashion, and excellent communication skills required.
- Other info: Opportunity to grow within a globally recognised brand and enhance your retail expertise.
As a Sales Ambassador for our Heaven, Soho store, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.
Job responsibilities
- Brand Ambassador
- Excite and install passion and pride for the brand
- Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
- Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines
- General Store VM/ Client Management
- Reflect the visual merchandising guidelines promoting the brand image
- Enhance customer service standards in store to ensure the best client journey
- Sales/ Business Monitoring
- Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand
- Build and maintain a relationship with them
- Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets
- Process the sale in a confident and professional manner
- Gather the client’s CRM details to enlarge your client book
- Drive your product knowledge by keeping up to date with fashion trends
- Update yourself on all product lines through research
- Ensure all Company policies and procedures are attended
- Support control and management of stock
Profile
- A minimum of 2 years’ experience in sales in a luxury, high fashion environment
- Experience in selling RTW / LG
- Passion for fashion and sales
- A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
- Excellent personal presentation – a Marc Jacobs Brand Ambassador
- Understanding of Retail KPIs
- A fluent level in English is essential and additional languages are an advantage
Sales Ambassador (Part-Time 22.5 hr) - Heaven by Marc Jacobs employer: MARC JACOBS
Contact Detail:
MARC JACOBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Ambassador (Part-Time 22.5 hr) - Heaven by Marc Jacobs
✨Tip Number 1
Familiarise yourself with the brand's history and ethos. Understanding the journey of Marc Jacobs and the unique identity of Heaven will help you connect with customers and embody the brand image effectively.
✨Tip Number 2
Stay updated on current fashion trends and product lines. This knowledge will not only enhance your confidence when engaging with clients but also enable you to make informed recommendations that resonate with their style.
✨Tip Number 3
Practice your customer service skills by role-playing different scenarios. Being able to handle various customer interactions smoothly will set you apart as a Sales Ambassador who can create a memorable shopping experience.
✨Tip Number 4
Network within the fashion community, both online and offline. Building relationships with other professionals can provide insights into the luxury retail market and may even lead to referrals or recommendations for the position.
We think you need these skills to ace Sales Ambassador (Part-Time 22.5 hr) - Heaven by Marc Jacobs
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to immerse yourself in the world of Heaven by Marc Jacobs. Familiarise yourself with their products, brand values, and customer experience. This will help you tailor your application to reflect your understanding of the brand.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous sales experience, especially in luxury or high fashion environments. Be specific about your achievements and how they relate to the responsibilities of a Sales Ambassador.
Show Your Passion for Fashion: Express your enthusiasm for fashion and sales in your application. Share any personal experiences or insights that demonstrate your commitment to the industry and how you can contribute to the brand's success.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Use keywords from the job description and align your skills and experiences with the requirements listed, such as client management and product knowledge.
How to prepare for a job interview at MARC JACOBS
✨Know the Brand Inside Out
Before your interview, make sure you research Heaven by Marc Jacobs thoroughly. Understand its history, values, and current collections. This knowledge will help you demonstrate your passion for the brand and show that you're a perfect fit.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience, especially in luxury or high fashion environments. Be ready to share specific examples of how you've exceeded sales targets and built strong client relationships.
✨Dress the Part
As a potential Sales Ambassador, your personal presentation is crucial. Dress in a way that reflects the brand's image and style. This not only shows your understanding of the brand but also sets a positive first impression.
✨Engage with Role-Playing
Be prepared for role-playing scenarios during the interview. Practice how you would welcome a customer, educate them about products, and suggest complementary items. This will showcase your customer service skills and ability to drive sales.