Sales Ambassador

Sales Ambassador

Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the face of Marc Jacobs, creating unforgettable customer experiences and driving sales.
  • Company: Join a globally recognised luxury brand with a rich history in fashion.
  • Benefits: Competitive pay, employee discounts, and a vibrant work environment.
  • Why this job: Immerse yourself in fashion while building relationships and exceeding sales targets.
  • Qualifications: 2+ years in luxury sales, passion for fashion, and excellent communication skills.
  • Other info: Dynamic team atmosphere with opportunities for growth and development.

The predicted salary is between 28800 - 43200 Β£ per year.

About Marc Jacobs

Born in New York City in April 1963, Marc Jacobs attended the High School of Art and Design and graduated from Parson's School of Design. As a design student, Jacobs was the recipient of some of the School's highest honours including design student of the year. In 1984, The Marc Jacobs Label was founded along with business partner Robert Duffy and has since become a global brand.

Objective of the role

As a Sales Ambassador in our Regent Street store, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

Main Responsibilities

  • Brand Ambassador
  • Excite and install passion and pride for the brand
  • Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
  • Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines
  • General Store VM/ Client Management
    • Reflect the visual merchandising guidelines promoting the brand image
    • Enhance customer service standards in store to ensure the best client journey
  • Sales/ Business Monitoring
    • Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand
    • Build and maintain a relationship with them
    • Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets
    • Process the sale in a confident and professional manner
    • Gather the client's CRM details to enlarge your client book
    • Drive your product knowledge by keeping up to date with fashion trends
    • Update yourself on all product lines through research
    • Ensure all Company policies and procedures are attended
    • Support control and management of stock

    Profile

    • A minimum of 2 years' experience in sales in a luxury, high fashion environment
    • Experience in selling RTW / LG
    • Passion for fashion and sales
    • A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience
    • Excellent personal presentation – a Marc Jacobs Brand Ambassador
    • Understanding of Retail KPIs
    • A fluent level in English is essential and additional languages are an advantage

    Sales Ambassador employer: MARC JACOBS

    At Marc Jacobs, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and individuality. Our Regent Street store provides a dynamic environment where Sales Ambassadors can thrive, with opportunities for personal growth and development in the luxury fashion sector. We are committed to fostering a supportive atmosphere that encourages collaboration and innovation, making it a truly rewarding place to build your career.
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    Contact Detail:

    MARC JACOBS Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Sales Ambassador

    ✨Tip Number 1

    Get to know the brand inside out! Dive deep into Marc Jacobs' history, values, and latest collections. This knowledge will not only impress during interviews but also help you connect with customers as a Sales Ambassador.

    ✨Tip Number 2

    Practice your sales pitch! Role-play with friends or family to refine how you introduce products and engage clients. The more confident you are in your approach, the better your chances of landing that role.

    ✨Tip Number 3

    Network like a pro! Attend fashion events or connect with industry professionals on social media. Building relationships can lead to job opportunities and insider tips that could give you the edge.

    ✨Tip Number 4

    Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Marc Jacobs team directly. Don’t miss out!

    We think you need these skills to ace Sales Ambassador

    Customer Service
    Sales Skills
    Brand Knowledge
    Visual Merchandising
    Relationship Building
    Product Knowledge
    Fashion Trends Awareness
    Target Achievement
    Retail KPIs Understanding
    Communication Skills
    Personal Presentation
    Client Management
    CRM Management
    Adaptability

    Some tips for your application 🫑

    Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share specific experiences that highlight your enthusiasm for the brand and the industry. We want to see how you embody the Marc Jacobs spirit!

    Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Sales Ambassador role. Highlight relevant experience in luxury sales and how you've built client relationships in the past. We appreciate a personal touch that shows you understand our brand DNA.

    Demonstrate Your Sales Skills: In your application, don’t forget to showcase your sales achievements! Mention any targets you've exceeded or innovative ways you've engaged clients. We’re looking for someone who can drive sales while providing an exceptional customer journey.

    Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands. Good luck!

    How to prepare for a job interview at MARC JACOBS

    ✨Know Your Brand Inside Out

    Before the interview, dive deep into Marc Jacobs' history, values, and current collections. Understanding the brand's DNA will help you embody its image and demonstrate your passion during the interview.

    ✨Showcase Your Sales Skills

    Prepare specific examples from your past experiences where you've successfully built client relationships or exceeded sales targets. This will show that you not only understand the role but also have a proven track record in a luxury retail environment.

    ✨Dress to Impress

    As a potential Sales Ambassador, your appearance should reflect the brand's image. Choose an outfit that aligns with Marc Jacobs' style while ensuring you look polished and professional. This is your chance to demonstrate your understanding of personal presentation.

    ✨Engage with Enthusiasm

    During the interview, express your excitement for the role and the brand. Use positive body language and be ready to discuss how you would enhance the customer journey. Showing genuine enthusiasm can set you apart from other candidates.

    Sales Ambassador
    MARC JACOBS
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