Sales Ambassador

Sales Ambassador

London Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the face of Marc Jacobs, delivering exceptional customer experiences and driving sales.
  • Company: Join a globally recognised luxury brand with a rich heritage in fashion.
  • Benefits: Competitive pay, employee discounts, and a vibrant work environment.
  • Why this job: Immerse yourself in the world of high fashion and build lasting client relationships.
  • Qualifications: 2+ years in luxury sales, a passion for fashion, and excellent communication skills.
  • Other info: Dynamic team atmosphere with opportunities for personal and professional growth.

The predicted salary is between 28800 - 43200 Β£ per year.

Position

About Marc Jacobs

Born in New York City in April 1963, Marc Jacobs attended the High School of Art and Design and graduated from Parson\’s School of Design. As a design student, Jacobs was the recipient of some of the School\’s highest honours including design student of the year.

In 1984, The Marc Jacobs Label was founded along with business partner Robert Duffy and has since become a global brand.

Objective of the role

As a Sales Ambassador in our Regent Street store, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

Main Responsibilities

Brand Ambassador

  • Excite and install passion and pride for the brand
  • Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
  • Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines

General Store VM/ Client Management

  • Reflect the visual merchandising guidelines promoting the brand image
  • Enhance customer service standards in store to ensure the best client journey

Sales/ Business Monitoring

  • Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand
  • Build and maintain a relationship with them
  • Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets
  • Process the sale in a confident and professional manner
  • Gather the client\’s CRM details to enlarge your client book
  • Drive your product knowledge by keeping up to date with fashion trends
  • Update yourself on all product lines through research
  • Ensure all Company policies and procedures are attended
  • Support control and management of stock

Profile

  • A minimum of 2 years\’ experience in sales in a luxury, high fashion environment
  • Experience in selling RTW / LG
  • Passion for fashion and sales
  • A commitment to achieving and exceeding targets whilst focusing on the client\’s needs and experience
  • Excellent personal presentation – a Marc Jacobs Brand Ambassador
  • Understanding of Retail KPIs
  • A fluent level in English is essential and additional languages are an advantage

Sales Ambassador employer: MARC JACOBS

At Marc Jacobs, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and individuality. Our Regent Street store provides a unique opportunity for Sales Ambassadors to thrive in a luxury retail environment, with comprehensive training and growth opportunities that empower employees to excel in their careers. Join us to be part of a passionate team that values your contributions and fosters a supportive atmosphere where you can truly shine.
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Contact Detail:

MARC JACOBS Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Sales Ambassador

✨Tip Number 1

Get to know the brand inside out! Dive deep into Marc Jacobs' history, values, and latest collections. This knowledge will not only impress during interviews but also help you connect with customers as a true brand ambassador.

✨Tip Number 2

Practice your sales pitch! Role-play with friends or family to refine how you introduce products and engage clients. The more confident you are in your approach, the better your chances of landing that Sales Ambassador role.

✨Tip Number 3

Network like a pro! Attend fashion events or connect with industry professionals on social media. Building relationships can lead to job opportunities and insider tips that could give you the edge in your application.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and the brand. Don’t miss out on the chance to be part of the Marc Jacobs family!

We think you need these skills to ace Sales Ambassador

Customer Service
Sales Skills
Brand Knowledge
Visual Merchandising
Relationship Building
Product Knowledge
Fashion Trends Awareness
Target Achievement
Retail KPIs Understanding
Personal Presentation
Communication Skills
CRM Management
Team Leadership
Adaptability

Some tips for your application 🫑

Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share your experiences and how they connect to the Marc Jacobs brand. We want to see that you’re not just applying for a job, but that you genuinely care about the brand and its values.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Sales Ambassador role. Highlight your relevant experience in luxury sales and how it aligns with the responsibilities mentioned in the job description. We appreciate when candidates take the time to show us why they’re a perfect fit!

Be Professional Yet Authentic: While we want you to be professional in your application, don’t forget to let your personality shine through! Be authentic and express why you want to be a part of the Marc Jacobs team. We love seeing candidates who are true to themselves while still understanding the importance of brand representation.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and eager to join the Marc Jacobs family!

How to prepare for a job interview at MARC JACOBS

✨Know the Brand Inside Out

Before your interview, dive deep into Marc Jacobs' history, values, and current collections. Understanding the brand's DNA will help you embody its image and demonstrate your passion during the interview.

✨Showcase Your Sales Skills

Prepare specific examples from your past experiences where you've successfully built client relationships or exceeded sales targets. This will show that you not only understand the importance of sales but also have a proven track record.

✨Dress to Impress

As a Sales Ambassador, personal presentation is key. Make sure to dress in a way that reflects the brand's style and standards. This will not only make a great first impression but also demonstrate your understanding of the brand's aesthetic.

✨Engage with Role-Play

Be ready for potential role-play scenarios during the interview. Practising how you would welcome a client or introduce products can showcase your customer service skills and ability to create a positive shopping experience.

Sales Ambassador
MARC JACOBS
Location: London
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