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- Tasks: Support billing for airlines and freight forwarders with customer interaction and timely query resolution.
- Company: Dynamic logistics company focused on air, freight, and cargo services.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Other info: Great opportunity for career growth in the logistics industry.
- Why this job: Join a fast-paced environment where your contributions directly impact customer satisfaction.
- Qualifications: Experience in airline or freight billing is essential; strong communication skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
To provide support for all aspects of billing of airlines/transport/freight forwarders on a weekly/monthly basis with extensive customer interaction. Dealing with queries and liaising with the operational team to ensure our customers receive feedback within a short turnaround window. Providing additional support at month end to ensure invoices are accurate and billed on time to meet the tight deadline schedule.
Essential experience:
- Must have worked in an airline/freight forwarder or handling company in billing to ensure understanding of billing revenue i.e. from AWB's with rates, special handling codes etc.
- Processing of airline invoices/credit notes and rebates using operational accounting system.
- Processing of freight forwarder invoices/credit notes using operational accounting system.
- Processing of transport invoices/credit notes using operational accounting system.
- Handling all customer queries in a timely manner.
- Providing reports for billing to customers and internally.
- Cash reconciliation of credit card payments taken within the warehouse.
- Liaising with customers and internal teams.
- Ad hoc tasks as deemed suitable.
Temp Billings Admin – Air/Freight/Cargo background in London employer: Marc Daniels
Contact Detail:
Marc Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temp Billings Admin – Air/Freight/Cargo background in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the airline and freight industry. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to make connections.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of billing processes and customer service in the air/freight sector. We want you to be able to showcase your expertise and how you can handle queries efficiently.
✨Tip Number 3
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation. It shows you’re keen and keeps you fresh in their minds. We love a proactive approach!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll have a better chance of standing out and getting noticed by the hiring team.
We think you need these skills to ace Temp Billings Admin – Air/Freight/Cargo background in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in billing within the airline or freight forwarding industry. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant skills and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Temp Billings Admin role. Mention your customer interaction experience and how you handle queries efficiently – we love that kind of stuff!
Showcase Your Attention to Detail: Since accuracy is key in billing, make sure to highlight any experiences where you’ve had to pay close attention to detail. Whether it’s processing invoices or reconciling payments, let us know how you ensure everything is spot on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Marc Daniels
✨Know Your Billing Basics
Make sure you brush up on your knowledge of billing processes specific to airlines and freight forwarding. Understand AWBs, rates, and special handling codes, as these are crucial for the role. Being able to discuss these topics confidently will show that you have the essential experience they’re looking for.
✨Prepare for Customer Interaction Scenarios
Since the job involves extensive customer interaction, think about common queries you might encounter and how you would handle them. Practising responses to potential questions can help you demonstrate your problem-solving skills and customer service approach during the interview.
✨Familiarise Yourself with Operational Accounting Systems
Get a good grasp of the operational accounting systems used in billing. If you know which systems the company uses, mention your experience with similar software. This shows you’re ready to hit the ground running and can adapt quickly to their processes.
✨Highlight Your Teamwork Skills
This role requires liaising with both customers and internal teams, so be prepared to share examples of how you’ve successfully collaborated in the past. Emphasising your ability to work well with others will demonstrate that you can contribute positively to their team dynamic.