Marc Daniels in Bracknell is seeking an Escalations Specialist to join a small team within Customer Service. The role focuses on resolving complex customer escalation cases, including involvement with legal, investigations and occasional site visits.
This is a hybrid role with emphasis on empathy, case resolution within SLAs, and staying compliant with FCA and Consumer Duty regulations.
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Escalations Specialist | Resolve Complex Cases (Hybrid) in Bracknell employer: Marc Daniels
Join a leading international organisation in Maidenhead as a Senior Cloud Billing Analyst, where you will thrive in a collaborative and supportive environment that values continuous improvement and professional development. With a competitive salary and hybrid working options, this role offers significant exposure to business-critical projects, allowing you to make a meaningful impact while enjoying a diverse workplace committed to inclusion and growth.
