Head of Global Procure-to-Pay (P2P)

A global, innovation-led group is seeking an experienced Head of P2P to take ownership of its international Procure-to-Pay operations within a large shared services structure. With teams based across multiple offshore hubs, this role will focus on strengthening delivery, enhancing efficiency, and shaping the long-term direction of P2P across the business.

Key Responsibilities

• Full accountability for the end-to-end P2P cycle across a complex, multi-location environment, ensuring consistent and reliable service delivery.
• Oversight of operational performance, including defining targets, tracking outcomes, and addressing any service gaps.
• Establishing and maintaining a strong control framework, ensuring adherence to internal policies, regulatory requirements, and audit standards.
• Creation and continuous refinement of procedural documentation, governance standards, and training materials to support global consistency.
• Close alignment with data teams to ensure accuracy, standardisation, and effective use of master data across systems and processes.
• Ownership of system interactions and integrations, ensuring seamless connectivity across internal platforms and third-party providers.
• Development of meaningful performance insight through reporting and analytics, identifying trends and opportunities for optimisation.
• Driving improvements through data-led decision making, enhancing efficiency and reducing operational friction.
• Active participation in governance and steering groups, contributing to decision-making and resolving operational challenges.
• Regular review and evolution of controls, frameworks, and documentation to ensure they remain relevant and effective.
• Setting the future direction for P2P operations, creating a clear roadmap aligned to wider finance and digital strategies.
• Leading key transformation initiatives, including involvement in major systems programmes and process standardisation efforts.
• Championing simplification and scalability across global processes to support growth and efficiency.
• Building strong relationships with senior stakeholders across finance, technology, and business functions.

Person Requirements

• Significant experience leading large-scale Procure-to-Pay functions within complex, international shared service operations.
• In-depth understanding of the full P2P lifecycle, covering areas such as sourcing, invoice management, disbursements, employee expenses, account balancing, and financial close activities.
• Strong background in delivering major change initiatives, including system rollouts and end-to-end finance transformation programmes.
• Commercially aware thinker with a track record of shaping and executing long-term operational strategies and improvement plans.
• Proven capability to engage and influence senior leadership, driving alignment and change across multiple business functions.
• Committed to driving consistency, enhancing productivity, strengthening controls, and delivering high-performing, efficient operations.