At a Glance
- Tasks: Lead and mentor a team of credit controllers while managing performance and schedules.
- Company: Join a well-established tech company near Maidenhead with a strong reputation.
- Benefits: Enjoy hybrid working, on-site parking, and an incentive bonus scheme.
- Why this job: Grow your career in a supportive environment focused on team development and operational efficiency.
- Qualifications: Proven credit control experience and team management skills are essential.
- Other info: Ideal for those passionate about building relationships and improving processes.
The predicted salary is between 36000 - 60000 £ per year.
A brilliant opportunity has arisen in a well-established technology company based near Maidenhead for a Credit Control Team Leader position. This role is ideal for someone with similar experience looking to grow their experience and expand their career. This role offers hybrid working and on-site parking, as well as an incentive bonus scheme.
Responsibilities:
- Leading, mentoring, and developing a team of credit controllers, including providing regular training and support.
- Conducting performance reviews, setting KPIs, and addressing performance issues.
- Managing team schedules and overseeing office attendance.
- Ensuring adherence to company policies and procedures for credit control and debt collection.
- Managing the approval process for various financial transactions (e.g., refunds, currency exchanges).
- Acting as the escalation point for resolving complex customer queries and complaints.
- Conducting regular ledger reviews with individual team members and with the Deputy Credit Control Manager.
- Identifying opportunities and implementing strategies to improve operational efficiency within the credit control function.
- Working closely with the Deputy Credit Control Manager to ensure alignment and achieve departmental goals.
Person Specification:
- A proven record of Credit Control work, with the ability to hit the ground running.
- Previous experience managing a team.
- Excellent attention to detail.
- Experience of dealing with the Public Sector (desirable).
- Excellent communication skills with a passion for working with people and the ability to quickly build and sustain strong relationships.
- Effective negotiation skills.
- Strong planning, organisation, and administration skills with use of internal systems and Excel.
Credit Control Team Leader in Maidenhead) employer: Marc Daniels Specialist Recruitment Ltd
Contact Detail:
Marc Daniels Specialist Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Team Leader in Maidenhead)
✨Tip Number 1
Familiarise yourself with the latest trends in credit control and debt collection. Understanding current best practices will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Prepare examples of how you've successfully led a team in the past. Be ready to discuss specific situations where you mentored team members or improved processes, as this will showcase your leadership skills.
✨Tip Number 3
Research the company’s values and culture. Tailoring your conversation to align with their mission can make a significant impact during interviews, showing that you're not just a fit for the role but also for the company.
✨Tip Number 4
Network with professionals in the credit control sector. Engaging with others in the industry can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Credit Control Team Leader in Maidenhead)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in credit control and team management. Use specific examples that demonstrate your ability to lead and mentor a team, as well as your attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your previous experience in credit control and how it aligns with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, emphasise your communication, negotiation, and organisational skills. These are crucial for the Credit Control Team Leader position, so provide examples of how you've successfully used these skills in past roles.
Showcase Your Achievements: Include any quantifiable achievements related to credit control, such as improvements in debt collection rates or successful team projects. This will help demonstrate your capability to drive operational efficiency.
How to prepare for a job interview at Marc Daniels Specialist Recruitment Ltd
✨Showcase Your Leadership Skills
As a Credit Control Team Leader, you'll be expected to lead and mentor your team. Be prepared to discuss your previous leadership experiences, how you've developed team members, and any training initiatives you've implemented.
✨Demonstrate Your Attention to Detail
This role requires excellent attention to detail, especially when managing financial transactions and conducting ledger reviews. Bring examples of how you've ensured accuracy in your previous roles and how you handle discrepancies.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, particularly around complex customer queries and complaints. Think of specific scenarios where you've successfully resolved issues and be ready to explain your thought process.
✨Highlight Your Communication and Negotiation Skills
Strong communication is key in this role. Be ready to discuss how you've built relationships with clients and colleagues, and provide examples of successful negotiations you've conducted in the past.