At a Glance
- Tasks: Support quality and compliance in luxury healthcare, analysing data and preparing reports.
- Company: Fast-growing luxury healthcare provider with a commitment to high standards.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Diverse workplace that values empowerment and mutual respect.
- Why this job: Make a real impact on care quality while developing your skills in a dynamic setting.
- Qualifications: Organised, detail-focused, and comfortable with data; experience in healthcare is a plus.
The predicted salary is between 40500 - 49500 £ per year.
Are you organised, analytical and passionate about supporting high standards of care and quality? Do you enjoy working with information, identifying trends and supporting teams to improve?
We are a fast-growing, luxury healthcare provider looking to expand our established team. We are looking for a Quality & Compliance Support to provide administrative and coordination support across quality assurance, compliance and governance within our care homes.
About the role
Working closely with the Head of Quality & Compliance, you will support a range of quality, compliance, audit and governance activities. You will collate and analyse information, maintain quality systems and dashboards, monitor actions and prepare clear reports to support effective decision-making and continuous improvement.
You will also support our homes with audits, quality improvement activities and preparation for CQC inspections and other regulatory visits, helping to ensure that documentation, evidence and compliance requirements are maintained.
Your role will include:
- Supporting quality, compliance, governance, audits and incident administration.
- Collating and analysing data and preparing reports, dashboards and KPI information.
- Coordinating audits and monitoring quality improvement actions.
- Supporting CQC inspections, regulatory visits and external requirements.
- Recording and tracking actions arising from audits, incidents, complaints and feedback.
- Supporting surveys and using feedback to identify trends and areas for improvement.
- Sharing lessons learned and good practice across the organisation.
- Supporting colleagues with quality systems and electronic processes.
About you
We are looking for someone who is highly organised, detail-focused and confident working with data and information. You will be comfortable using spreadsheets, databases and IT systems and able to produce clear and accurate reports.
You will be a good communicator, able to build positive working relationships and manage competing priorities. You will be proactive, keen to learn and committed to maintaining high standards of safe, effective and person-centred care.
Ideally, you will have experience in an administrative, quality, compliance or audit role within health or social care, although training and support will be provided.
This is an excellent opportunity to develop your career within quality and compliance. You will work alongside experienced colleagues and gain valuable exposure to quality assurance, governance, audits and regulatory requirements, while making a genuine contribution to improving services and outcomes for our residents.
This role may be based at either St Neots or Welwyn Garden City. However, you will be required to travel to all of our homes, therefore a driving license and access to your own car is essential (mileage will be reimbursed).
If you are organised, analytical and passionate about quality, we would love to hear from you.
We don’t just accept difference, we welcome it. No matter what your sexual orientation, ethnicity, disability, gender identity, religion or any other characteristic, we welcome your application. As a team we actively celebrate, support and thrive on diversity for the benefit of our residents and staff, and we believe this creates an environment of empowerment and mutual respect and therefore excellence in care.
Successful applicants will be subject to a DBS check.
Quality and Compliance Support – Circa £30,000 employer: Marbrook
As a fast-growing luxury healthcare provider, we pride ourselves on fostering a supportive and inclusive work culture that values diversity and empowers our employees. With a focus on professional development, you will have the opportunity to enhance your skills in quality assurance and compliance while making a meaningful impact on the lives of our residents. Our commitment to high standards of care is matched by our dedication to employee growth, making this an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Quality and Compliance Support – Circa £30,000
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Marbrook.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Marbrook.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Marbrook, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Quality and Compliance Support – Circa £30,000
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Marbrook.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Marbrook.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Marbrook. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Marbrook. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Marbrook
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Marbrook’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
