Service Desk Controller in Stafford

Service Desk Controller in Stafford

Stafford Full-Time 30000 - 35000 £ / year (est.) No working from home possible
Marble Talent Group Ltd

At a Glance

  • Tasks: Process orders, verify warranties, and support workshop operations in a fast-paced environment.
  • Company: Join Marble Talent Group, a dynamic team in Burton-Upon-Trent.
  • Benefits: Competitive salary of £30k-£35k, with opportunities for growth.
  • Other info: Ideal for those who thrive in a busy, collaborative setting.
  • Why this job: Be part of a vital role ensuring smooth operations and compliance.
  • Qualifications: Experience in service administration and strong organisational skills required.

The predicted salary is between 30000 - 35000 £ per year.

Marble Talent Group are currently recruiting for a Service Desk Controller based in a depot in Burton-Upon-Trent!

Responsibilities

  • Process purchase orders and invoices for equipment, parts, and services in a timely and accurate manner.
  • Verify warranty coverage and contract terms to ensure invoice accuracy and compliance.
  • Maintain up‑to‑date Health and Safety compliance records and documentation.
  • Support accurate record‑keeping of machinery, including specifications, service histories, inspections, and maintenance reports.
  • Assist in scheduling contract servicing and repairs, as well as ordering necessary parts.
  • Provide day‑to‑day support to workshop operations, coordinating with hire desk staff and engineers as needed.

Personal Requirements

  • Prior experience in service administration.
  • Familiarity with plant machinery or equipment (desirable).
  • Strong organisational skills with the capacity to manage multiple tasks in a dynamic, fast‑paced environment.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office applications, including Outlook, Excel, and Word.

Salary - 30k - 35k depending on experience.

Service Desk Controller in Stafford employer: Marble Talent Group Ltd

At Marble Talent Group, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and employee growth. Located in the vibrant area of Burton-Upon-Trent, our team enjoys competitive salaries, comprehensive benefits, and opportunities for professional development, making it an ideal place for those seeking meaningful and rewarding employment in service administration.

Marble Talent Group Ltd

Contact Details:

Marble Talent Group Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Desk Controller in Stafford

Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Marble Talent Group Ltd and learning about the latest trends in the industry.

Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Marble Talent Group Ltd!

Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like Marble Talent Group Ltd keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Service Desk Controller in Stafford

Purchase Order Processing
Invoice Verification
Warranty Coverage Knowledge
Health and Safety Compliance
Record-Keeping
Machinery Specifications Management
Service History Documentation

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to Marble Talent Group Ltd:This is your chance to really connect with the team at Marble Talent Group Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at Marble Talent Group Ltd

Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Marble Talent Group Ltd.

Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Marble Talent Group Ltd that you're a team player!

Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Marble Talent Group Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!