Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the service desk, coordinate technical works, and manage client relationships.
- Company: Join Marble Talent Group Ltd, a dynamic company in Canary Wharf.
- Benefits: Competitive salary, standard hours, and overtime opportunities.
- Why this job: Be the go-to person for clients and make a real difference in operations.
- Qualifications: Experience in heating, energy, or construction with strong coordination skills.
The predicted salary is between 32000 - 38000 £ per year.
Marble Talent Group Ltd is seeking a Service Desk Lead located in Canary Wharf. This role involves being the main point of contact for clients and managing the CAFM system. Candidates should have a background in heating, energy, or construction, and experience in coordinating technical works.
The position offers a salary between £32,000 and £38,000 per year, with a standard work schedule of 8 am to 5 pm, Monday to Friday, and opportunities for overtime.
Service Desk Lead - SLA-Driven Ops & Coordination employer: Marble Talent Group Ltd
Contact Detail:
Marble Talent Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Lead - SLA-Driven Ops & Coordination
✨Tip Number 1
Network like a pro! Reach out to your connections in the heating, energy, or construction sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Service Desk Lead role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and understanding of CAFM systems. We want you to be the go-to person for clients, so show them you’ve got the skills to coordinate technical works seamlessly.
✨Tip Number 3
Don’t forget to showcase your leadership skills! As a Service Desk Lead, you’ll need to manage a team effectively. We suggest sharing examples of how you’ve successfully led projects or teams in the past during your interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you every step of the way, so don’t hesitate to reach out if you have any questions about the process.
We think you need these skills to ace Service Desk Lead - SLA-Driven Ops & Coordination
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in heating, energy, or construction. We want to see how your background aligns with the Service Desk Lead role, so don’t be shy about showcasing relevant skills and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your coordination skills can benefit our clients. Keep it engaging and personal – we love a bit of personality!
Showcase Your Technical Coordination Experience: Since this role involves managing technical works, make sure to detail any previous experience you have in coordinating such tasks. We’re looking for someone who can hit the ground running, so highlight those skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Marble Talent Group Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of heating, energy, and construction. Familiarise yourself with the CAFM system and be ready to discuss how you've coordinated technical works in the past. This will show that you're not just a good fit for the role, but that you genuinely understand the industry.
✨Client Communication is Key
As the main point of contact for clients, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively managed client relationships and resolved issues. Think about times when you went above and beyond to ensure client satisfaction.
✨Show Your Leadership Skills
This role is all about leading a team, so be prepared to talk about your leadership style. Share specific instances where you've successfully led a team or project, highlighting your ability to coordinate efforts and drive results. They’ll want to see that you can inspire and motivate others.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to service desk operations. Practice responding to scenarios where you need to manage multiple tasks or resolve conflicts. This will help you showcase your problem-solving skills and ability to work under pressure.