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- Tasks: Manage service requests, schedule engineers, and communicate with customers.
- Company: Join Marble Talent Group, a leading engineering recruitment specialist.
- Benefits: Competitive salary, supportive team, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on professional development.
- Why this job: Be the vital link in delivering excellent service and support to customers.
- Qualifications: Strong organisational skills, excellent communication, and proficiency in Microsoft Office.
The predicted salary is between 28000 - 32000 £ per year.
Marble Talent Group are currently recruiting for a Service Controller to join their clients team in Altrincham!
Key Responsibilities:
- Manage breakdown requests via phone, email, and internal systems
- Schedule engineers and coordinate service jobs
- Order parts and track progress of ongoing work
- Communicate with customers, providing updates on job status
- Maintain accurate records and documentation
- Support estimates, invoicing, and general administrative tasks
- Liaise with suppliers and third-party contractors
Personal Requirements:
- Strong organisational and multitasking skills
- Excellent communication and customer service abilities
- High attention to detail and accuracy
- Ability to prioritise workload and meet deadlines
- Confident using Microsoft Office and CRM systems
- Proactive, flexible, and able to work under pressure
Salary: 28,000 - 32,000k.
For more information, apply today and I will get in touch!
Service Controller employer: Marble Talent Group Ltd
Contact Detail:
Marble Talent Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Controller
✨Tip Number 1
Get to know the company! Research Marble Talent Group and their clients. Understanding their values and culture can help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Service Controller, you'll need to communicate effectively with customers and engineers. Try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to juggle responsibilities, which is key for this role.
✨Tip Number 4
Apply through our website! We make it easy for you to connect with potential employers. Plus, it shows you're proactive and serious about landing that Service Controller position.
We think you need these skills to ace Service Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational and multitasking skills, as these are key for the Service Controller role. We want to see how your experience aligns with managing breakdown requests and scheduling jobs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your excellent communication skills and customer service abilities. Let us know why you're passionate about this role and how you can contribute to our team.
Showcase Your Tech Skills: Since the role involves using Microsoft Office and CRM systems, mention any relevant experience you have with these tools. We love candidates who are confident in their tech skills, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get in touch with you quickly. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at Marble Talent Group Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Controller. Familiarise yourself with managing breakdown requests, scheduling engineers, and communicating with customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational and multitasking skills, prepare examples from your past experiences where you've successfully managed multiple tasks. Be ready to discuss how you prioritised your workload and met deadlines, as this will demonstrate your ability to thrive under pressure.
✨Brush Up on Your Tech Skills
As a Service Controller, you'll need to be confident using Microsoft Office and CRM systems. Make sure you're comfortable discussing your experience with these tools during the interview. If possible, practice using them beforehand to refresh your skills and show that you're tech-savvy.
✨Communicate Clearly and Confidently
Excellent communication is key for this role, so practice articulating your thoughts clearly. During the interview, listen carefully to the questions asked and respond thoughtfully. Don't hesitate to ask for clarification if needed; it shows you're engaged and keen to provide the right answers.