At a Glance
- Tasks: Service and repair commercial coffee machines across Hampshire, ensuring top-notch customer satisfaction.
- Company: Join Marble Talent, a leading engineering recruitment specialist with a passion for success.
- Benefits: Enjoy a competitive salary, company van, tools, and opportunities for overtime.
- Other info: Manufacturer training provided, plus excellent career development opportunities.
- Why this job: Combine your love for coffee with engineering skills in a dynamic and rewarding role.
- Qualifications: Experience as a coffee engineer or in a similar field service role is essential.
We are looking for an experienced Field Service Coffee Engineer to join our growing team, covering Hampshire and surrounding areas. The role involves servicing, maintaining and repairing a wide range of commercial coffee equipment including both bean-to-cup and traditional espresso machines across customer sites such as cafés, restaurants, offices and hospitality venues.
Key Responsibilities
- Installation, servicing and repair of commercial coffee machines
- Fault finding and preventative maintenance
- Working on bean-to-cup and traditional espresso equipment
- Delivering excellent customer service on-site
- Managing van stock and service paperwork
- Supporting customers with basic machine training where required
Requirements
- Previous experience as a coffee engineer or similar field service role
- Strong electrical and mechanical fault-finding skills
- Experience with bean-to-cup and traditional machines
- Full UK driving licence
- Good communication and customer-facing skills
- Self-motivated and able to work independently
What We Offer
- Competitive salary
- Company van, tools and fuel card
- Overtime opportunities
- Manufacturer training and development
- Pension scheme
- 1 weekend in 4 on-call rota
As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers placed at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates.
Field Service Coffee Engineer in Fareham employer: Marble Talent Group Ltd
At Marble Talent, we are committed to fostering a supportive and dynamic work environment for our Field Service Coffee Engineers. With competitive salaries, comprehensive training opportunities, and a strong emphasis on employee development, we empower our team to excel in their careers while enjoying the flexibility of working across Hampshire's vibrant café and hospitality scene. Join us to be part of a company that values your skills and offers a pathway to professional growth in the engineering sector.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Coffee Engineer in Fareham
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience as a coffee engineer aligns with the role, especially your fault-finding skills and customer service.
✨Tip Number 3
Dress the part! Even if it’s a field service role, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Field Service Coffee Engineer in Fareham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with coffee machines and field service roles. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about coffee engineering and how you can bring value to our team. Keep it friendly and professional – we love a good story!
Show Off Your Customer Service Skills:Since this role involves working directly with customers, make sure to highlight any previous experience in customer-facing roles. We want to know how you handle on-site interactions and ensure customer satisfaction.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Marble Talent Group Ltd
✨Know Your Coffee Machines
Make sure you brush up on your knowledge of both bean-to-cup and traditional espresso machines. Be ready to discuss specific models you've worked with and any repairs or maintenance you've performed. This will show your expertise and passion for the role.
✨Show Off Your Fault-Finding Skills
Prepare to talk about your approach to diagnosing issues with coffee machines. Think of examples where you successfully identified and resolved problems. This will demonstrate your strong electrical and mechanical skills, which are crucial for the job.
✨Customer Service is Key
Since you'll be working directly with customers, be ready to share experiences where you provided excellent service. Highlight how you handled difficult situations or trained customers on machine use. This will showcase your communication skills and customer-facing abilities.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you'd handle a specific fault or what steps you'd take during a service call. Think through these scenarios beforehand so you can respond confidently and effectively.
