Coffee Service Manager

Coffee Service Manager

Full-Time No home office possible
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Job Description

Coffee Machine Service Manager\\n\\nLondon & South East (Field & Office-Based)\\n\\n£45,000 – £55,000 DOE\\n\\nWe’re looking for a hands-on Service Manager with a background in coffee machine engineering to lead and inspire a growing team across London and the South East.\\n\\nThis is an exciting opportunity for an experienced coffee engineer ready to step into (or grow further in) a leadership role—overseeing 5 Field Service Engineers and back-office support staff to ensure smooth, high-quality service delivery.\\n\\nAbout the Role\\n\\nYou’ll be responsible for the day-to-day management of the service team, ensuring that installations, maintenance, and breakdowns are handled efficiently, professionally, and to the highest standards. You’ll use your technical knowledge and people management skills to deliver operational excellence and drive customer satisfaction.\\n\\nKey Responsibilities\\n\\nLead, support and develop a team of Field Engineers and office-based staff\\n\\nOversee scheduling, job allocation, and workload management\\n\\nEnsure service targets and KPIs are met or exceeded\\n\\nProvide technical support and guidance to engineers when required\\n\\nLiaise with customers to resolve escalations and ensure service quality\\n\\nDrive operational improvements and efficiencies across the department\\n\\nWhat We’re Looking For\\n\\nProven experience as a coffee machine engineer (essential)\\n\\nPrevious management or supervisory experience preferred\\n\\nStrong leadership, communication and organisational skills\\n\\nCustomer-focused approach with a commitment to high standards\\n\\nTechnical problem-solving ability and hands-on knowledge of a range of commercial coffee machines\\n\\nFull UK driving licence\\n\\nWhat’s in It for You\\n\\nCompetitive salary: £45,000 – £55,000 depending on experience\\n\\nOpportunity to shape and grow a high-performing service team\\n\\nAutonomy and support in a leadership role\\n\\nCompany vehicle or allowance\\n\\nPension, holiday allowance, and other benefits\\n\\nAbout Marble Talent\\n\\nAs engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering.

Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates

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Contact Detail:

Marble Talent Group Ltd Recruiting Team

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