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- Tasks: Install, maintain, and repair commercial coffee equipment across South East London.
- Company: Marble Talent connects aspiring engineers with top UK companies in the engineering sector.
- Benefits: Enjoy overtime pay, a company vehicle, 28 days annual leave, and a private pension scheme.
- Why this job: Join a supportive team, enjoy autonomy, and make a real impact in customer service.
- Qualifications: Solid electrical/mechanical knowledge and experience in a customer-facing technical role required.
- Other info: Structured training programme and realistic daily job loads ensure a balanced work-life.
The predicted salary is between 29000 - 36000 £ per year.
Job Description
Field Service Coffee Engineer\\n\\nSouth East London\\n\\n£34,000 – £36,000 + Overtime + Van\\n\\nMonday to Friday – 1 in 4 Weekend Rota\\n\\nAre you a skilled engineer with a passion for delivering top-quality service? We're looking for a Field Service Engineer to join our team and help support a growing customer base across South East London. If you're ready for a role that offers autonomy, variety, and strong team support – read on.\\n\\nAbout the Role\\n\\nYou’ll be the face of the business for customers, installing, maintaining, and repairing commercial coffee equipment across a wide portfolio of sites.
Your role will involve a blend of scheduled maintenance and urgent call-outs for breakdowns.\\n\\nYou’ll benefit from:\\n\\nA structured training programme\\n\\nRealistic daily job loads\\n\\nAutonomy in your day-to-day planning\\n\\nFull support from a knowledgeable technical team\\n\\nWhat You’ll Do\\n\\nAttend planned and reactive service visits\\n\\nFault-find and repair coffee machines efficiently and safely\\n\\nEnsure compliance with safety and legislative standards\\n\\nMaintain stock levels using a streamlined parts replenishment system\\n\\nDeliver excellent customer service on every visit\\n\\nWhat We’re Looking For\\n\\nSolid electrical and mechanical knowledge\\n\\nExperience in a customer-facing technical service role (field-based experience preferred)\\n\\nAbility to read technical diagrams/manuals\\n\\nCity & Guilds or equivalent in Electrical/Mechanical Engineering (or hands-on equivalent experience)\\n\\nStrong problem-solving skills with a logical, methodical mindset\\n\\nFull UK driving licence\\n\\nWhat’s in It for You\\n\\nOvertime + performance-related bonus\\n\\nCompany vehicle & tools\\n\\n28 days annual leave (rising with service) + 4 public holidays\\n\\nPrivate pension & medical cash-back scheme\\n\\nEmployee assistance programme\\n\\nAbout Marble Talent\\n\\nAs engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies.
We will do this by continuing to deliver a first-class service for both clients and candidates
Coffee Field Service Engineer employer: Marble Talent Group Ltd
Contact Detail:
Marble Talent Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific coffee equipment brands and models that the company services. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Think of specific examples from your past experiences where you successfully diagnosed and resolved technical issues, as this is crucial for a Field Service Engineer.
✨Tip Number 4
Showcase your customer service skills during any interactions with the hiring team. Since you'll be the face of the business, demonstrating your ability to communicate effectively and build rapport with customers is essential.
We think you need these skills to ace Coffee Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in electrical and mechanical engineering, as well as any customer-facing roles. Use specific examples to demonstrate your problem-solving skills and ability to read technical diagrams.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering top-quality service. Mention your experience with coffee equipment or similar machinery, and explain why you are excited about the opportunity to work with this company.
Highlight Relevant Qualifications: Clearly state your qualifications, such as City & Guilds or equivalent certifications in Electrical/Mechanical Engineering. If you have hands-on experience, make sure to detail that as well.
Showcase Customer Service Skills: Since the role involves being the face of the business, emphasise your customer service experience. Provide examples of how you've successfully handled customer interactions and resolved issues in previous roles.
How to prepare for a job interview at Marble Talent Group Ltd
✨Showcase Your Technical Skills
Make sure to highlight your electrical and mechanical knowledge during the interview. Be prepared to discuss specific experiences where you've successfully diagnosed and repaired equipment, as this will demonstrate your capability to handle the technical demands of the role.
✨Emphasise Customer Service Experience
Since this role involves being the face of the business, it's crucial to showcase your customer-facing experience. Share examples of how you've delivered excellent service in previous roles, especially in a field-based environment, to illustrate your ability to maintain strong client relationships.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you approach problem-solving. Prepare to discuss specific instances where you've encountered technical challenges and how you resolved them. This will help demonstrate your logical and methodical mindset, which is essential for this position.
✨Familiarise Yourself with Safety Standards
Understanding compliance with safety and legislative standards is key for this role. Brush up on relevant regulations and be ready to discuss how you ensure safety in your work. This shows that you take your responsibilities seriously and prioritise safety in your service delivery.
