At a Glance
- Tasks: Install, maintain, and repair commercial coffee machines while delivering top-notch customer service.
- Company: Join a growing organisation in the exciting commercial coffee equipment sector.
- Benefits: Competitive salary, overtime opportunities, company van, and ongoing training.
- Other info: Monday to Friday hours with excellent career development prospects.
- Why this job: Enjoy a varied role with hands-on work and the chance to solve technical challenges.
- Qualifications: Experience with electromechanical systems and strong problem-solving skills required.
Salary: £34,000 - £40,000 DOE + Overtime + On-Call Payments
Location: Carlisle
Job Type: Full-Time, Permanent
The Opportunity
Marble Talent Group are currently recruiting on behalf of a well-established and growing organisation within the commercial coffee equipment sector. We are seeking an experienced Field Service Engineer to join their nationwide service team. This is an excellent opportunity for a hands-on engineer who enjoys working independently, solving technical problems, and delivering exceptional customer service. You'll be responsible for the installation, maintenance, servicing, and repair of commercial coffee machines across a diverse customer base, ensuring equipment remains operational and performing at its best. No two days are the same, offering a varied and rewarding role with ongoing training, career development, and excellent earning potential through overtime and on-call payments.
Key Responsibilities
- Install, commission, and set up commercial coffee machines and associated equipment
- Carry out planned preventative maintenance to minimise equipment downtime
- Diagnose and repair electrical, mechanical, and plumbing faults efficiently
- Complete reactive breakdown repairs and aim for first-time fixes wherever possible
- Perform routine servicing on a range of commercial coffee systems
- Provide technical support and product guidance to customers
- Maintain accurate service records and documentation
- Manage van stock, tools, and spare parts effectively
- Deliver a professional and customer-focused service at all times
About You
To be successful in this role, you will have:
- Previous experience servicing commercial coffee machines, catering equipment, vending equipment, or similar electromechanical systems
- Strong fault-finding and diagnostic skills
- Good knowledge of electrical, mechanical, and plumbing systems
- The ability to work independently and manage your own schedule
- Excellent communication and customer service skills
- A proactive and problem-solving mindset
- A full UK driving licence
What's On Offer
- Salary of £36,000 - £40,000 depending on experience
- Overtime opportunities to significantly increase earnings
- Additional pay for participation in the on-call rota (1 in 4 weekends)
- Company van and fuel card
- Fully equipped van, tools, uniform, mobile phone, and tablet
- Ongoing manufacturer and product training
- Monday to Friday working hours (8:00am - 5:00pm)
- Long-term career development within a growing business
Apply Now
If you're an experienced Field Service Engineer with a background in commercial coffee equipment, catering equipment, vending machines, or other electromechanical systems, we'd love to hear from you.
Marble Talent Group are acting as an employment agency in relation to this vacancy.
Commercial Coffee Machine Field Service Engineer in Carlisle employer: Marble Talent Group Ltd
Join a dynamic and growing organisation in the commercial coffee equipment sector, where you will enjoy a supportive work culture that values independence and problem-solving. With competitive salaries, ample overtime opportunities, and ongoing training for career advancement, this role offers not just a job, but a pathway to a fulfilling career in a thriving industry. Located in Carlisle, you'll be part of a dedicated team that prioritises exceptional customer service and technical excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Coffee Machine Field Service Engineer in Carlisle
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee equipment industry or related fields. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with commercial coffee machines, consider creating a portfolio or a video showcasing your troubleshooting and repair skills. This can really set you apart from other candidates.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions related to coffee machines and electromechanical systems. We want you to be ready to impress with your knowledge and problem-solving abilities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Commercial Coffee Machine Field Service Engineer in Carlisle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with commercial coffee machines and any relevant electromechanical systems. We want to see how your skills match the job description, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Share specific examples of your problem-solving skills and customer service experience that align with what we’re looking for.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we want to see that you can engage effectively with customers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Marble Talent Group Ltd
✨Know Your Coffee Machines
Make sure you brush up on your knowledge of commercial coffee machines and their components. Be ready to discuss specific models you've worked with and any troubleshooting experiences you've had. This will show your technical expertise and passion for the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've diagnosed and repaired faults in the past. Think about times when you had to think on your feet or come up with creative solutions. This will demonstrate your proactive mindset and ability to handle challenges independently.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be prepared to talk about your approach to delivering exceptional service. Share stories that highlight your communication skills and how you've managed customer expectations, especially during tricky situations.
✨Get Familiar with the Company
Research the company you're interviewing with. Understand their products, values, and what sets them apart in the commercial coffee equipment sector. This will not only help you tailor your answers but also show your genuine interest in being part of their team.