Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the service desk, coordinate engineers, and manage compliance for exciting projects.
- Company: Join Marble Talent Group, a leading engineering recruitment specialist in Canary Wharf.
- Benefits: Competitive salary, overtime opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for career growth in the engineering sector.
- Why this job: Make a real impact by managing high-volume technical works and supporting your team.
- Qualifications: Experience in heating, energy, or construction; knowledge of RAMS and compliance is a plus.
Marble Talent Group are currently recruiting for a Service Desk Lead to join their clients team in Canary Wharf!
Key Responsibilities
- Main point of contact for clients, engineers, and stakeholders
- Manage CAFM system, data, and compliance
- Schedule engineers and coordinate daily operations
- Plan and track PPM and reactive works (meet SLAs)
- Maintain reports, records, and trackers
- Review service reports and follow up on issues
- Support quotes, materials, and purchase orders
- Assist with RAMS, reporting, and team support
Personal Requirements
- Background in heating, energy, M&E, construction, or similar
- Experience coordinating high-volume technical works and subcontractors
- Knowledge of RAMS, compliance, and safe systems of work
- Relevant engineering or health & safety qualifications (desirable)
- Experience with quotes, invoicing, or commercial processes
Salary - £32,000 - £38,000 per year, depending on experience.
Hours - 8am - 5pm | Monday - Friday | Overtime hours available.
For more information, apply today and I will get in touch!
Service Desk Lead in Canary Wharf employer: Marble Talent Group Ltd
Contact Detail:
Marble Talent Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Lead in Canary Wharf
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Service Desk Lead role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with CAFM systems and managing high-volume technical works. We want them to see how you can bring value to their team!
✨Tip Number 3
Prepare for those interviews! Research the company and understand their operations. Be ready to discuss how you can help them meet SLAs and manage compliance effectively. Confidence is key, so practice makes perfect!
✨Tip Number 4
Apply through our website! It’s super easy and puts you directly in touch with us. We’re here to help you navigate the job market and find the perfect fit for your skills and aspirations in engineering.
We think you need these skills to ace Service Desk Lead in Canary Wharf
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Desk Lead role. Highlight your experience in managing teams, coordinating operations, and any relevant qualifications you have. We want to see how your background fits with what we're looking for!
Showcase Your Skills: In your application, don’t just list your skills—show us how you've used them! Whether it's managing a CAFM system or coordinating high-volume technical works, give us examples that demonstrate your expertise.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your experience and achievements.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to process your application quickly. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at Marble Talent Group Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of heating, energy, and M&E systems. Familiarise yourself with the CAFM system and be ready to discuss how you've managed data and compliance in previous roles.
✨Showcase Your Coordination Skills
Be prepared to talk about your experience in scheduling engineers and coordinating daily operations. Have specific examples ready that demonstrate how you’ve successfully managed high-volume technical works and subcontractors.
✨Understand RAMS and Compliance
Since knowledge of RAMS and safe systems of work is crucial, make sure you can explain what they are and how you’ve applied them in your past roles. This will show that you’re not just familiar with the terms but can implement them effectively.
✨Prepare for Commercial Discussions
Get ready to discuss quotes, invoicing, and any commercial processes you’ve been involved in. Highlight your experience with purchase orders and how you’ve supported financial aspects in your previous positions.