At a Glance
- Tasks: Coordinate engineers, manage schedules, and handle customer queries in a dynamic environment.
- Company: Join a supportive team at a leading fire and security business in Bury.
- Benefits: Gain valuable experience and develop your career in a thriving industry.
- Other info: Office-based role with Monday to Friday hours, perfect for building your professional skills.
- Why this job: Make a real impact by ensuring smooth operations and excellent customer service.
- Qualifications: Previous service coordination experience and strong communication skills required.
We are currently recruiting for an experienced Service Coordinator / Administrator to join a successful business based in Bury. This is a great opportunity for someone with previous service coordination experience who is looking to join a supportive team and develop their career within the fire and security industry.
Key responsibilities:
- Coordinating engineers and managing daily schedules
- Liaising with engineers and customers regarding jobs and updates
- Handling incoming calls and customer queries
- Managing engineer timesheets
- Ordering stock and materials
- Updating the CRM and internal systems
- Maintaining accurate job and project documentation
- Creating and updating documents using Microsoft Word and Excel
- Communicating with management regarding project progress
- Providing general administrative support where required
Personal Requirements:
The successful candidate will have previous Service Coordinator experience and be confident dealing with customers, engineers and internal teams. You should have:
- Previous service coordination experience
- Excellent communication and customer service skills
- Strong organisational and time-management skills
- Good knowledge of Microsoft Word and Excel
- Excellent attention to detail
- The ability to work under pressure and manage changing priorities
- A professional and confident telephone manner
- A proactive and reliable approach to work
Monday–Friday, 8am–5pm | This is a fully office based position.
For more information, apply today and I will get in touch!
Service Coordinator in Bury employer: Marble Talent Group Ltd
Marble Talent Group Ltd is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the security sector. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring our team members thrive in their careers while enjoying the flexibility of a field-based role across the UK. Join us to be part of a forward-thinking company that values your contributions and supports your professional journey.
