Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate service activities and provide top-notch customer support.
- Company: Join Marble Talent, a leading engineering recruitment specialist.
- Benefits: Competitive salary, dynamic work environment, and career growth opportunities.
- Why this job: Be the key link between customers and engineers, making a real difference.
- Qualifications: Strong organisational skills and excellent communication abilities required.
- Other info: Perfect for those passionate about engineering and customer service.
The predicted salary is between 24000 - 30000 £ per year.
We are currently recruiting for a Service Coordinator in Bradford who would be responsible for coordinating service and breakdown activities, providing excellent customer service, and ensuring efficient scheduling and support of Field Service Engineers.
Key Responsibilities:
- Handle incoming customer calls and emails for service and breakdown requests
- Plan, schedule, and process service and breakdown jobs
- Raise invoices and manage job processing
- Create and maintain service plans
- Liaise daily with Field Service Engineers to manage workloads
- Prepare quotations for additional works
- Update and maintain customer records on the CRM system
- Coordinate team resources to maximise efficiency
- Manage stock control
- Proactively communicate with customers
Personal Requirements:
- Strong organisational and forward-planning skills
- Excellent communication skills
- Good computer literacy and CRM experience
- Team-focused with a customer-centric approach
Salary: £28,000 - £30,000
For more information about the role, apply today!
Service Coordinator in Bradford employer: Marble Talent Group Ltd
Contact Detail:
Marble Talent Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Bradford
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach. When you apply through our website, mention something specific about them that resonates with you.
✨Tip Number 2
Practice your communication skills! As a Service Coordinator, you'll need to handle customer calls and liaise with engineers. Try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare a mock schedule for service jobs or create a sample service plan. Bring these examples to your interview to demonstrate your proactive approach.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity shows your enthusiasm. Plus, it keeps you on their radar as they sift through candidates.
We think you need these skills to ace Service Coordinator in Bradford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Coordinator role. Highlight your organisational skills and customer service experience, as these are key for the position.
Showcase Your Communication Skills: Since excellent communication is a must-have, use clear and concise language in your application. We want to see how you can effectively convey information, just like you would with customers.
Demonstrate Your Team Spirit: We’re looking for someone who’s team-focused. Share examples of how you’ve worked collaboratively in the past, especially in coordinating tasks or managing workloads with others.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Marble Talent Group Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Coordinator. Familiarise yourself with coordinating service and breakdown activities, as well as the importance of excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since strong organisational skills are key for this position, prepare examples from your past experiences where you've successfully managed schedules or coordinated tasks. Be ready to discuss how you prioritise workloads and ensure efficiency, as this will demonstrate your suitability for the job.
✨Communicate Like a Pro
Excellent communication is crucial for a Service Coordinator. Practice articulating your thoughts clearly and concisely. During the interview, be sure to listen actively and respond thoughtfully to questions. This will highlight your customer-centric approach and ability to liaise effectively with both customers and Field Service Engineers.
✨Familiarise Yourself with CRM Systems
Since good computer literacy and CRM experience are essential, brush up on any relevant software you’ve used before. If you have experience with specific CRM systems, be prepared to discuss how you’ve used them to manage customer records and streamline processes. This will show that you can hit the ground running.
