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- Tasks: Lead a team in maintaining and servicing commercial refrigeration and air conditioning systems.
- Company: Reputable company known for high standards in customer service and technical expertise.
- Benefits: Up to £65,000 salary, company vehicle, 25 days holiday, and career development opportunities.
- Other info: Office-based role with excellent support and resources for your success.
- Why this job: Join a dynamic team and make a real impact in the HVAC industry.
- Qualifications: 10 years experience in refrigeration, F-Gas certification, and strong IT skills required.
We’re seeking an experienced and driven Service Manager to lead a commercial refrigeration and air conditioning maintenance team. Specialising in the design, installation, and maintenance of energy-efficient commercial refrigeration, air conditioning, and HVAC systems, our client has built an excellent reputation for delivering high standards of customer service and technical expertise.
This is an excellent opportunity for a technically strong and commercially aware professional with proven leadership skills and extensive experience within the refrigeration and HVAC sector.
The Role
The successful candidate will be responsible for managing the service and maintenance function, providing technical support to engineers, preparing quotations for maintenance agreements and remedial works, and supporting the day-to-day coordination of service operations. You will play a key role in ensuring efficient service delivery, high customer satisfaction, and the continued smooth running of the maintenance department.
Key Responsibilities
- Provide technical support to service engineers, assisting with fault finding, diagnostics, and identifying required parts or services.
- Prepare accurate and competitive quotations for maintenance contracts and remedial works.
- Support the administration team with scheduling, resource planning, and customer communication.
- Help ensure efficient daily operations and high service standards.
- Lead and support the maintenance team to deliver excellent customer service and operational performance.
Candidate Requirements
- Minimum of 10 years’ practical experience within commercial refrigeration and air conditioning.
- F-Gas Category 1 certification.
- City & Guilds / NVQ Level 3 in Refrigeration & Air Conditioning.
- Strong IT skills and confidence using apps and computer systems.
- Excellent communication skills and a strong work ethic.
- Full UK Driving Licence.
Package & Benefits
- Up to £65,000 basic salary depending on experience.
- Office-based role.
- Company vehicle.
- Fuel card.
- Work phone.
- Tablet.
- PPE and full uniform provided.
- Sick pay.
- 25 days holiday plus bank holidays.
- Excellent career development opportunities.
As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers placed at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates.
Air Conditioning & Refrigeration Service Manager in Basingstoke employer: Marble Talent Group Ltd
Contact Detail:
Marble Talent Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Conditioning & Refrigeration Service Manager in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your contacts in the refrigeration and HVAC sector. Attend industry events or join relevant online forums. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past projects and achievements in commercial refrigeration and air conditioning. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on common questions related to service management and technical support, so you can confidently articulate your experience and leadership skills.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to tailor your application to highlight your extensive experience and how you can lead a team to deliver top-notch service.
We think you need these skills to ace Air Conditioning & Refrigeration Service Manager in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Service Manager. Highlight your experience in commercial refrigeration and air conditioning, and don’t forget to showcase your leadership skills and technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific achievements in your past roles that demonstrate your ability to lead a team and deliver excellent customer service.
Show Off Your Technical Skills: Since this role requires strong technical knowledge, make sure to include any relevant certifications like F-Gas Category 1 and your City & Guilds/NVQ qualifications. We want to see how your skills align with what we need!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Marble Talent Group Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to commercial refrigeration and air conditioning. Be ready to discuss specific systems, troubleshooting techniques, and any recent advancements in the industry. This will show that you're not just experienced but also passionate about your field.
✨Showcase Leadership Skills
As a Service Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, resolved conflicts, or improved service delivery. Highlighting these experiences will help the interviewers see you as a strong candidate for managing their maintenance team.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a dissatisfied customer or managing a tight deadline. Think through your responses ahead of time, focusing on your problem-solving skills and how you prioritise customer satisfaction while ensuring operational efficiency.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current projects, team dynamics, or future goals. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.