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- Tasks: Manage finance and CRM systems while supporting digital transformation in a unique arts charity.
- Company: Join a London-based museum dedicated to social change through the arts.
- Benefits: Enjoy 25 days annual leave, extra time off for your birthday, and volunteering opportunities.
- Other info: Great career growth opportunities in a dynamic and mission-driven environment.
- Why this job: Make a real impact in a collaborative team focused on positive social change.
- Qualifications: Experience with financial systems and CRM databases is essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: London - 3 days per week in the office, 2 home-based
Contract Type: Permanent
Join a unique arts charity with a powerful social mission. Play a key role in the organisation's digital transformation. Enjoy a varied role across finance, CRM, and administration. Benefit from extra leave for your birthday and for volunteering.
Our client, a unique London-based museum and charity, is looking for a Finance & CRM Administrator to join their team. This is a fantastic opportunity to support an organisation that uses the power of the arts to transform lives, playing a vital part in its ongoing growth and digital development.
Company Overview
This arts and heritage organisation tells a compelling story of care and social change. Having recently secured major national funding and a long-term lease on its building, the charity is embarking on a bold new strategy. It focuses on creating social impact through award‑winning creative programmes for young people and collaborations with community partners. The culture is collaborative, proactive, and agile, with a small, dedicated team committed to making a difference.
Position Overview
As the Finance & CRM Administrator, you will be a central member of the team. You will ensure the smooth and accurate running of the organisation's financial and supporter relationship systems. This role is essential for improving processes and supporting both the finance and fundraising functions, directly contributing to the charity's ability to achieve its mission. The role is highly varied and will be roughly evenly split between financial admin and CRM/database admin - so experience in both is highly desirable.
Responsibilities
- Finance
- Process all sales, purchase, and banking transactions accurately.
- Manage the sales ledger, including invoicing and credit control.
- Complete bank and cash reconciliations in a timely manner.
- Support the team with financial reporting and Gift Aid claims.
- Train and support staff in using the Xero accounting system.
- Maintain and update the Beacon CRM with fundraising data.
- Process donations, pledges, and membership scheme payments.
- Ensure all contact records are accurate and GDPR compliant.
- Monitor data quality and lead on CRM system improvements.
- Assist staff with CRM use and building reports.
- Provide basic IT support and manage digital system logins.
- Manage the ordering of office supplies and equipment.
- Support the Director's Office with governance and meetings.
Requirements
- Experience with financial systems like Xero, Sage, or QuickBooks.
- Proven experience using not-for-profit CRM databases (e.g., Beacon) - or equivalent in the commercial/public sector.
- Excellent financial, administrative, and analytical skills.
- Strong interpersonal skills to communicate with a wide range of people.
- The ability to work independently and take initiative within a small team.
- Proficient IT skills, including Microsoft 365 and SharePoint.
- An appreciation for the aims and values of an arts and social impact organisation.
Benefits include:
- 25 days of annual leave plus bank holidays.
- Additional day off for your birthday and for volunteering.
- A group contributory pension scheme after three months.
- Discounts in the museum shop and with local businesses.
- Access to season ticket, rental deposit, and cycle to work loans.
- Free access to a fully funded Employee Assistance Programme.
- Support for your training and development via an online platform.
Alongside these benefits, you will join a collaborative and mission‑driven team. You will play a key part in an organisation dedicated to creating positive social change through the arts.
How to Apply
Please send your CV by the closing date for further consideration.
Key dates
- 1st stage interviews: 11th November (onsite)
- Final interviews: 12th November (onsite)
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Finance, Accounting/Auditing, and Information Technology
Industries: Non‑profit Organizations, Museums, Historical Sites, Zoos, and Museums
Finance Administrator in England employer: Marble Mayne Recruitment
Contact Detail:
Marble Mayne Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Administrator in England
✨Tip Number 1
Network like a pro! Reach out to people in the arts and charity sectors on LinkedIn or at local events. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the organisation’s mission and recent projects. Show us you’re genuinely interested in their work and how your skills can contribute to their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience with financial systems and CRM databases makes you the perfect fit for the Finance & CRM Administrator role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Finance Administrator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your financial and CRM experience, especially with systems like Xero and Beacon, to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the arts and social impact. Share specific examples of how your previous roles have prepared you for this position, and don’t forget to mention your enthusiasm for joining our mission-driven team!
Show Off Your Skills: In your application, be sure to showcase your analytical and administrative skills. We want to see how you've successfully managed financial processes or improved CRM systems in the past, so give us the details!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Marble Mayne Recruitment
✨Know Your Numbers
As a Finance & CRM Administrator, you'll be dealing with financial systems like Xero and managing sales ledgers. Brush up on your financial knowledge and be ready to discuss your experience with these systems. Prepare examples of how you've handled transactions or reconciliations in the past.
✨Show Your Passion for the Arts
This role is with an arts charity, so it's crucial to express your appreciation for their mission. Research the organisation's projects and be prepared to discuss how you can contribute to their social impact through finance and administration. Your enthusiasm will set you apart!
✨Demonstrate Your CRM Skills
Since you'll be maintaining the Beacon CRM, highlight your experience with CRM databases. Be ready to talk about how you've improved data quality or supported fundraising efforts in previous roles. Specific examples will show that you're the right fit for this varied position.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's digital transformation and how the finance team supports its mission. This shows your interest in the role and helps you gauge if it's the right fit for you.