At a Glance
- Tasks: Lead high-quality, patient-centred care and manage daily health centre operations.
- Company: Join Marathon Health, a certified Great Place to Work® focused on inclusive culture.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and impactful community engagement.
- Why this job: Make a real difference in healthcare while leading a passionate team.
- Qualifications: 4+ years in healthcare with strong communication and customer service skills.
The predicted salary is between 30332 - 37072 £ per year.
Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive.
About The Job
The Health Center Lead III will lead the delivery of high-quality, patient-centered primary care services while managing the daily operations of a Health Center. This dual-function role blends clinical insight with operational oversight to ensure seamless care delivery and strong functioning Health Centers. This role will oversee day-to-day operations of assigned health centers, including workflows, staffing, scheduling, and compliance. This role will also collaborate with internal stakeholders such as the Director of Operations, Market Medical Director, and others to strategically align care delivery with organizational goals and have a deep involvement in clinical operations, patient experience and team support. As a senior-level Health Center Lead, will serve as a peer coach and lead special projects. This position requires a consistent on-site presence to support staff, monitor operations, and ensure delivery of high-quality care and requires regular travel to assigned health centers.
Health Center Hours (Main Office)
- Mon, Tues & Thurs: 8am-6:00pm
- Wednesdays: 8am-4:00pm
- Fridays: 8am-12 noon
Essential Duties & Responsibilities
- Clinical Care - 75%
- Provide primary and preventive care to an eligible patient population, including comprehensive evaluations and care planning.
- Manage chronic conditions through ongoing, collaborative care.
- Ensure a positive patient experience reflected in satisfaction metrics (e.g., NPS scores).
- Health Center Operations - 25%
- Oversee daily operations of the clinic, including patient flow, scheduling, inventory, and regulatory compliance.
- Coordinate with internal support teams to address IT, technical, facility, or supply issues.
- Lead quality reviews and maintain alignment with all applicable standards and certifications.
- Oversee teammate scheduling and coverage to ensure adequate staffing as they arise related to PTO and leave requests.
- Support health center go-live readiness by being on-site during opening, directing clinical support staff, ensuring completion of clinical operations such as QC testing, documentation, and staff competencies, and collaborating with PMO and internal teams to resolve setup needs, maintain readiness, and deliver a seamless first day of patient care.
- Ensure huddles are done on a daily basis.
- People Leadership and Team Culture
- Build a positive, high-performing culture aligned with Marathon Health’s values by utilizing StandOut, EP, and recognition and coaching tools provided to support teammate engagement and development.
- Support a positive, respectful, and productive work environment by addressing teammate concerns, resolving conflicts, ensuring fair treatment, and promoting strong communication between teammates and leaders.
- Leads the recruitment and selection of teammates in partnership with operations leadership.
- Coordinate daily communication of meetings and ensure that all teammates are informed of important company updates and are well equipped with information in a timely manner.
- Performance, Engagement & Events
- Drive awareness and achievement of clinical KPIs (e.g., P3, performance guarantees).
- Serve as the health center’s lead coordinator for client events such as biometric screenings, health fairs, and wellness outreach.
- Partner with the team on patient engagement strategies to improve participation and outcomes.
Qualifications
- 4+ years of prior experience in a direct healthcare setting delivering excellent service to clients, patients, and providers and teammates.
- Experience in a direct healthcare setting or professional role with an active certification such as CMA/LPN/LVN, other healthcare specialization.
DESIRED ATTRIBUTES
- Excellent written and oral communications skills.
- Exceptional customer service skills and ability to promote teamwork.
- Ability to build and maintain trusting relationships by approaching all work with integrity and commitment.
- Excellent time management skills and ability to multi-task, prioritize work, execute a plan, and meet deadlines.
- Flexibility and adaptive skills with the ability to effectively manage competing priorities in a constantly evolving workplace in a fast-paced environment.
Pay Range: $75,000 - $95,000/yr. The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level.
Health Center Lead III in Stoughton employer: Marathon Health
Marathon Health is an exceptional employer that prioritises a supportive and inclusive work culture, ensuring that all employees can thrive while delivering high-quality patient care. With a focus on work-life balance, competitive compensation, and comprehensive benefits, including ongoing professional development opportunities, employees are empowered to practice at the top of their license in a collaborative environment. Located at Dot Foods, this role offers a unique chance to build meaningful relationships with patients and contribute to a healthier community.
StudySmarter Expert Advice🤫
We think this is how you could land Health Center Lead III in Stoughton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Marathon Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Marathon Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Marathon Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Health Center Lead III in Stoughton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Marathon Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Marathon Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Marathon Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Marathon Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Marathon Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Marathon Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
