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- Tasks: Lead and manage a team to provide high-quality supported living services.
- Company: Marama Care, dedicated to enabling independence for clients in Devon and Cornwall.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care management and strong leadership abilities required.
- Other info: Join a passionate team committed to continuous improvement and client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Marama Care provides care and support to people within Devon and Cornwall. Marama Care’s services are designed to enable clients to remain at home and to live as independently as possible. Marama Care aims to ensure that clients receive a high-quality service in line with their expectations and in keeping with the regulations and standards. The Area Manager role is crucial in the provision of a safe and effective supported living service. They are responsible for the leadership and management of a team of staff, for the provision and monitoring of services, to work in accordance with the aims and objectives of Marama Care alongside ensuring Governance and Compliance.
Key Responsibilities
- Staffing:
- To participate in the selection and recruitment of Staff in accordance with Marama Care’s policies and procedures.
- To plan and ensure delivery of Care Setting Induction for newly appointed staff.
- To provide supervision and performance appraisals of staff in line with Marama Care’s policies and procedures.
- Liaise with the HR and Rota team to manage and maintain Staff rotas to include absence and cover arrangements for periods of illness or annual leave.
- To ensure that Marama Care’s capacity to provide a high standard of care continues to grow through liaison with Operations and HR Managers and the use of information management systems.
- To monitor staff performance through spot checks and interviews with service users and their circle of support.
- Ensure annual competency reviews focusing on safe practice (e.g., medication, handwashing).
- Coach and energise Senior Support workers and frontline staff celebrating wins and tackling challenges head-on.
- To record, report and where appropriate, investigate complaints, incidents, accidents and serious adverse incidents. To cascade the outcomes and learning from these to improve standards and practice.
- To ensure that staff are fully compliant with mandatory training requirements.
- Maintain professional relationships with all staff you supervise.
- Ensure you have a working relationship with each client, know them as a person and what is important to them.
- To oversee new referrals and existing services to ensure that the team can deliver a safe and effective service.
- To ensure all care plans are complete and current, including Best Interest and MCA’s.
- To ensure all care plans are person centred, and reflect assessed needs, choices and preferences.
- To ensure all incidents are assessed, de-briefed and audited against client support plans and risk assessments.
- Lead weekly site walk-arounds, turning insight into action on staffing, finance, and continuous improvement and ensuring Marama Care values are embedded in daily practice.
- Complete a structured weekly audit template for care records, governance lots and compliance documentation.
- Liaise with MDT, Social Workers or lead professionals in relation to any changes in service user circumstances which may impinge on safe delivery of domiciliary care services.
- Oversight of all aspects of daily operations.
- Ensure effectively implement and manage any procedure or policy changes within the team to ensure quality levels are maintained in line with regulatory, internal and contractual requirements, alongside the Quality Assurance Manager.
- Effective, timely and accurate communication and information sharing between all levels of staff and management.
- To actively participate in own supervision, appraisal and complete all mandatory and role specific training.
- To participate in provision of on call service outside of service hours and when appropriate, provide direct care.
- To operate within Marama Care’s governance framework and continually review and improve service delivery.
- To share innovative ideas and be aware of examples of good practice.
- To be professional in dealings with service users, their carers and anyone else seeking advice or guidance from Marama Care.
- To ensure the service is compliant with the CQC Regulations.
- To personally adhere to and ensure staff for whom you have responsibility for adhere to CQC Regulations and Marama Care policies and procedures.
- To provide appropriate and timely data for governance and compliance requirements.
- Assist with investigations and audits relating to the quality of the service and improvement actions.
- To promote a positive culture in line with Marama Care’s vision and aims.
Area Manager - Supported Living in Plymouth employer: Marama Care
Contact Detail:
Marama Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager - Supported Living in Plymouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the care sector. Attend local events, join online forums, or even hit up social media groups. The more people you know, the better your chances of hearing about job openings before they’re even advertised.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to talk about your experience and how it aligns with their needs. Bring examples of your work or success stories that highlight your leadership and management abilities.
✨Tip Number 3
Don’t just apply – follow up! After you’ve submitted your application through our website, drop a quick email or make a call to express your enthusiasm for the role. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews like it’s game day! Research Marama Care thoroughly, understand their values, and think about how you can contribute to their mission. Practice common interview questions and have your own ready to show your interest and engagement.
We think you need these skills to ace Area Manager - Supported Living in Plymouth
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for supporting others shine through. We want to see how much you care about making a difference in people's lives, especially in the context of supported living.
Tailor Your Experience: Make sure to highlight your relevant experience in care management and leadership. We’re looking for specific examples that demonstrate your ability to lead a team and ensure high-quality service delivery.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Area Manager role at Marama Care.
How to prepare for a job interview at Marama Care
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Marama Care’s mission and values. Familiarise yourself with their services and how they support clients in Devon and Cornwall. This will help you demonstrate your alignment with their goals during the interview.
✨Showcase Your Leadership Skills
As an Area Manager, you'll be leading a team, so be ready to discuss your leadership style. Prepare examples of how you've successfully managed teams in the past, tackled challenges, and celebrated wins. Highlight your ability to coach and energise staff, as this is crucial for the role.
✨Be Person-Centred
Marama Care focuses on person-centred care, so come prepared to discuss how you would ensure that care plans reflect the needs and preferences of clients. Share any relevant experiences where you’ve put clients at the heart of service delivery.
✨Prepare for Compliance Questions
Given the importance of governance and compliance in this role, expect questions about CQC regulations and how you ensure adherence to policies. Brush up on your knowledge of these regulations and think of examples where you've implemented or improved compliance in previous roles.