Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Keep our stunning resort sparkling clean and ensure guests have a fantastic night.
- Company: Join Mar Hall, a luxurious 5-star resort with a warm, welcoming vibe.
- Benefits: Enjoy free accommodation, food discounts, and access to golf and spa facilities.
- Other info: Flexible night shifts with great perks and a supportive team environment.
- Why this job: Be part of an iconic Scottish resort and create unforgettable experiences for guests.
- Qualifications: Experience in a similar role and ability to work independently or in a team.
The predicted salary is between 22000 - 30000 £ per year.
About Us
Mar Hall is a 5-star resort nestled within 240 acres of private woodland estate on the banks of the River Clyde. Just minutes from Glasgow Airport and 20 minutes from the city centre, the resort blends effortless luxury with a warm, welcoming spirit. Following a multi-million-pound transformation, Mar Hall is evolving into one of the UK’s leading leisure and luxury travel destinations.
Our offering includes beautiful bedrooms and suites, a championship golf course, a luxury spa and wellness experience, exceptional dining, and elegant event spaces. With a proud heritage and an exciting new chapter ahead, we are passionate about creating unforgettable guest experiences while investing in our people, our place, and our purpose.
At Mar Hall, you’ll join a team driven by excellence, creativity, and genuine hospitality. Whether welcoming guests, preparing first-class cuisine, or helping bring unforgettable events to life, you’ll play a valued role in shaping the future of this iconic Scottish resort.
Key responsibilities
- General cleaning duties of the public areas
- Serving guests during the night
- Security checks and securing the building
- That guest needs are anticipated and requests followed up
- Ensure good communication with all departments throughout the hotel
- Handle, follow up and communicate any comments or complaints
- Be familiar with and promote hotel facilities and attractions within the estate
- Assist guests with any requests e.g. information, making bookings, directions
- Ensure that all tasks are completed on each shift that a full and thorough handover takes place at the end of the shift
- Ensure you have a well-founded understanding of all Hotel regulations
- Ensure all access to the hotel is secure as required by hotel policy and procedure
- Complete all incident reports and distribute to relevant departments
- Record any unusual occurrences or problems arising to the Night Manager and take appropriate action
- Ensure that wake up calls are made promptly
- Order and deliver newspapers
- Report any faulty equipment to the relevant persons
The Ideal Night Porter
- Experience working in a similar role
- Able to work on own initiative and as part of a team
- Proficient English
- Is able to work between the hours of 10pm – 7am
Benefits
- Hotel Accommodation, Food, Golf & Spa discounts
- Friends and family discounts
- Recommend a Friend
- Free on-site parking
- Complimentary use of Leisure Facilities
- Employee Assistant Programme
#J-18808-Ljbffr
Night Porter employer: Mar Hall
Contact Detail:
Mar Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role at Mar Hall.
✨Tip Number 2
Prepare for the interview by researching Mar Hall and its offerings. Familiarise yourself with their facilities and services so you can impress them with your knowledge and show you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions related to hospitality roles. Think about scenarios where you've demonstrated excellent customer service or handled complaints effectively. This will help you feel more confident when discussing your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Mar Hall family right from the start.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your passion for hospitality and what makes you tick.
Tailor Your Application: Make sure to tailor your application specifically for the Night Porter role at Mar Hall. Highlight any relevant experience and skills that match the job description, like your ability to work independently and as part of a team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Mar Hall.
How to prepare for a job interview at Mar Hall
✨Know the Resort Inside Out
Before your interview, make sure you research Mar Hall thoroughly. Familiarise yourself with its facilities, services, and recent developments. This will not only show your genuine interest but also help you answer questions about how you can contribute to creating unforgettable guest experiences.
✨Showcase Your Night Shift Skills
As a Night Porter, you'll be working during unconventional hours. Be prepared to discuss your experience in similar roles and how you manage tasks independently at night. Highlight any relevant skills like security awareness, guest service, and problem-solving that are crucial for this position.
✨Demonstrate Team Spirit
Even though the role requires a lot of independent work, teamwork is still essential. Be ready to share examples of how you've effectively communicated and collaborated with other departments in past jobs. This will illustrate your ability to ensure smooth operations throughout the hotel.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle specific situations, such as a guest complaint or an unusual occurrence during your shift. Practising these responses will help you convey your problem-solving skills and readiness for the role.