At a Glance
- Tasks: Lead food and beverage service, ensuring exceptional guest experiences in a luxury setting.
- Company: JA Mar Hall, dedicated to elevating guest experiences to Forbes Travel Guide standards.
- Benefits: Competitive salary, Tronc system earnings, free leisure club membership, and discounts for friends.
- Other info: Flexible shifts and opportunities for growth in a high-performing hospitality environment.
- Why this job: Join a dynamic team and make a real impact on luxury guest experiences.
- Qualifications: Previous supervisory experience in food and beverage and a passion for guest service.
The predicted salary is between 25000 - 30000 € per year.
At JA Mar Hall, we are committed to elevating our guest experience towards Forbes Travel Guide luxury standards. We are seeking a confident, hands‑on Food and Beverage Supervisor who will play a key role in delivering exceptional service and supporting the leadership team across all food and beverage operations. With a strong focus on restaurant service, this role is ideal for someone who thrives on the floor, leads by example, and takes pride in delivering refined, attentive, and personalised guest experiences. You will also demonstrate flexibility to support across all food and beverage outlets including bar, breakfast, afternoon tea, and events.
Key Responsibilities
- Service Leadership
- Take an active supervisory role in the delivery of food and beverage service, with a primary focus on the restaurant.
- Lead service shifts, ensuring smooth, efficient, and high-quality guest experiences.
- Be present and visible on the floor, supporting the team and engaging with guests.
- Step into a leadership role in the absence of managers, ensuring continuity of standards.
- Restaurant Excellence
- Drive exceptional restaurant service standards, ensuring attention to detail in every aspect of the guest journey.
- Support the delivery of refined and personalised service in line with luxury expectations.
- Assist in implementing and maintaining SOPs to ensure consistency and quality.
- Lead by example in service style, presentation, and guest interaction.
- Team Support and Development
- Supervise and support food and beverage assistants during service.
- Provide on‑the‑job coaching, guidance, and feedback to team members.
- Support daily briefings, ensuring the team is informed, confident, and service‑ready.
- Foster a positive, professional, and high‑performing team environment.
- Multi‑Outlet Support
- Demonstrate flexibility to support across all food and beverage operations including restaurant service, gallery bar, breakfast, afternoon tea, weddings, meetings, and events.
- Adapt to business needs, supporting peak periods and special functions.
- Standards and Guest Experience
- Ensure all service areas are presented to a luxury standard at all times.
- Handle guest feedback confidently and professionally, escalating where required.
- Support the implementation of brand standards and evolving Forbes level service expectations.
- Operational Responsibilities
- Assist with opening and closing procedures across outlets.
- Ensure cleanliness, organisation, and readiness of all service areas.
- Support stock control, mise en place, and smooth service flow.
- Maintain compliance with health, safety, and licensing standards.
About You
- Previous experience in a restaurant or hotel food and beverage supervisory role.
- Strong passion for restaurant service and guest experience.
- A hands‑on, proactive approach with confidence leading shifts.
- Excellent attention to detail and presentation standards.
- Strong communication and team leadership skills.
- Flexible and adaptable, with the ability to work a variety of shifts across the week.
- A desire to grow within a luxury hospitality environment.
Why Join Us
- Competitive salary plus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge.
- Free luxury leisure club membership.
- Discounted membership for friends.
Food & Beverage Supervisor employer: Mar Hall
At JA Mar Hall, we pride ourselves on creating a luxurious and supportive work environment where our employees can thrive. As a Food & Beverage Supervisor, you will benefit from competitive pay, a free luxury leisure club membership, and opportunities for professional growth within a high-performing team dedicated to delivering exceptional guest experiences. Join us in a vibrant setting that values attention to detail and fosters a culture of excellence and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on JA Mar Hall. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their luxury service experience.
✨Tip Number 2
Practice your service scenarios! Since this role is all about delivering exceptional guest experiences, think about how you would handle different situations on the floor. Role-play with a friend or family member to get comfortable with your responses and showcase your hands-on approach.
✨Tip Number 3
Show off your leadership skills! During the interview, share examples of how you've led a team in previous roles. Highlight your ability to coach and support others, as well as how you maintain high standards in service – this is key for a Food & Beverage Supervisor.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining our team at JA Mar Hall. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace Food & Beverage Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for food and beverage service shine through. We want to see that you genuinely care about delivering exceptional guest experiences and have a strong desire to be part of our luxury hospitality team.
Tailor Your CV:Make sure your CV is tailored to the Food & Beverage Supervisor role. Highlight your previous supervisory experience and any specific achievements in restaurant service. We love seeing how you've led teams and improved guest satisfaction in your past roles.
Be Personable:In your cover letter, don’t just list your skills; tell us a bit about yourself! We’re looking for someone who can engage with guests and lead a team, so share a story or two that showcases your personality and approach to service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at JA Mar Hall!
How to prepare for a job interview at Mar Hall
✨Know the Luxury Standards
Familiarise yourself with Forbes Travel Guide luxury standards before the interview. Understand what exceptional service looks like in a high-end environment, and be ready to discuss how you can contribute to elevating guest experiences at JA Mar Hall.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your hands-on approach and how you’ve supported your team during busy shifts. This will demonstrate your ability to step into a leadership role when needed.
✨Emphasise Attention to Detail
Be ready to talk about specific instances where your attention to detail made a difference in service quality. Whether it’s about presentation standards or guest interactions, showing that you take pride in every aspect of service will resonate well.
✨Demonstrate Flexibility and Adaptability
Discuss your experience working across different food and beverage outlets. Share how you’ve adapted to various business needs, especially during peak periods or special events, to ensure smooth operations and excellent guest experiences.
