At a Glance
- Tasks: Supervise food and beverage service, ensuring exceptional guest experiences.
- Company: Join the prestigious JA Mar Hall Golf & Spa Resort family.
- Benefits: Competitive salary, discounts on spa treatments, and free leisure club membership.
- Other info: Opportunities for career growth within a global hospitality network.
- Why this job: Be part of a luxury hospitality team and elevate guest experiences.
- Qualifications: Experience in food and beverage supervision and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
JA Mar Hall Golf & Spa Resort is a peaceful countryside retreat and soulful escape, your haven of Scottish charm, spa indulgence, and championship golf. Recently, Mar Hall proudly joined JA Resorts & Hotels, a heritage hospitality brand with award-winning properties across Dubai, the Maldives and Scotland. This exciting new chapter brings global expertise, world-class standards, and new opportunities for our teams.
Set within 240 acres of woodland on the banks of the River Clyde, our resort features elegant bedrooms and suites, a championship golf course, a luxury spa and wellness experience, and exceptional dining shaped by creativity and Scottish provenance. Together, we are elevating the resort into one of the UKs most exceptional luxury destinations.
At JA Mar Hall, we are committed to elevating our guest experience towards Forbes Travel Guide luxury standards. We are seeking a confident, hands-on Food and Beverage Supervisor who will play a key role in delivering exceptional service and supporting the leadership team across all food and beverage operations.
With a strong focus on restaurant service, this role is ideal for someone who thrives on the floor, leads by example, and takes pride in delivering refined, attentive, and personalised guest experiences. You will also demonstrate flexibility to support across all food and beverage outlets including bar, breakfast, afternoon tea, and events.
Key Responsibilities:- Take an active supervisory role in the delivery of food and beverage service, with a primary focus on the restaurant.
- Lead service shifts, ensuring smooth, efficient, and high-quality guest experiences.
- Be present and visible on the floor, supporting the team and engaging with guests.
- Step into a leadership role in the absence of managers, ensuring continuity of standards.
- Drive exceptional restaurant service standards, ensuring attention to detail in every aspect of the guest journey.
- Support the delivery of refined and personalised service in line with luxury expectations.
- Assist in implementing and maintaining SOPs to ensure consistency and quality.
- Lead by example in service style, presentation, and guest interaction.
- Demonstrate flexibility to support across all food and beverage operations including restaurant service, gallery bar, breakfast, afternoon tea, weddings, meetings, and events.
- Supervise and support food and beverage assistants during service.
- Provide on the job coaching, guidance, and feedback to team members.
- Support daily briefings, ensuring the team is informed, confident, and service ready.
- Foster a positive, professional, and high performing team environment.
- Ensure all service areas are presented to a luxury standard at all times.
- Handle guest feedback confidently and professionally, escalating where required.
- Support the implementation of brand standards and evolving Forbes level service expectations.
- Assist with opening and closing procedures across outlets.
- Ensure cleanliness, organisation, and readiness of all service areas.
- Support stock control, mise en place, and smooth service flow.
- Maintain compliance with health, safety, and licensing standards.
The ideal candidate will have:
- Previous experience in a restaurant or hotel food and beverage supervisory role.
- Strong passion for restaurant service and guest experience.
- A hands on, proactive approach with confidence leading shifts.
- Excellent attention to detail and presentation standards.
- Strong communication and team leadership skills.
- Flexible and adaptable, with the ability to work a variety of shifts across the week.
- A desire to grow within a luxury hospitality environment.
At JA Mar Hall, you’ll find more than a job—you’ll build a career within a global hospitality family. We offer:
- Competitive salary plus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge.
- Free luxury leisure club membership.
- Discounted membership for friends & family.
- 50% discount on Spa treatments.
- Golf day discounts for you, friends, and family.
- 50% discount on food for you +3 guests, and 25% off beverages.
- Discounts on overnight stays for JA Mar Hall and our sister properties.
- Friends & family hotel rates.
- Access to Wisdom, our confidential wellbeing support programme.
- Access to exclusive £100 room rates across the PoB Hotels collection.
- Free on-site parking and complimentary use of leisure facilities.
- Uniform provided (role dependent).
- Recommend-a-Friend bonus scheme.
Food & Beverage Supervisor in Bishopton employer: Mar Hall Hospitality Limited
Contact Detail:
Mar Hall Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Supervisor in Bishopton
✨Tip Number 1
Get to know the company! Research JA Mar Hall and its values. When you walk into that interview, show us you understand our commitment to luxury and guest experience. It’ll make you stand out!
✨Tip Number 2
Practice your service skills! Since this role is all about delivering exceptional experiences, think of scenarios where you can demonstrate your hands-on approach. We want to see how you handle real-life situations.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the team culture and what it’s really like to work at JA Mar Hall.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Food & Beverage Supervisor in Bishopton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for food and beverage shine through! Share specific experiences that highlight your enthusiasm for delivering exceptional guest experiences. We want to see how you connect with the essence of hospitality.
Tailor Your CV: Make sure your CV is tailored to the Food & Beverage Supervisor role. Highlight relevant experience, especially in supervisory positions, and don’t forget to mention any specific skills that align with our luxury service standards. We’re looking for someone who stands out!
Be Authentic: In your cover letter, be yourself! Share your story and what makes you a great fit for JA Mar Hall. We appreciate authenticity and want to know how your values align with our commitment to exceptional service and Scottish charm.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at JA Mar Hall. We can’t wait to hear from you!
How to prepare for a job interview at Mar Hall Hospitality Limited
✨Know the Brand
Before your interview, take some time to research JA Mar Hall and its values. Understand their commitment to luxury service and how they blend Scottish charm with world-class hospitality. This knowledge will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Experience
Be ready to discuss your previous roles in food and beverage supervision. Highlight specific examples where you led a team, improved service standards, or handled guest feedback effectively. This will demonstrate your hands-on approach and confidence in leading shifts, which is crucial for the role.
✨Engage with Scenarios
Prepare for situational questions that may arise during the interview. Think about how you would handle various scenarios, such as a dissatisfied guest or a busy service period. Showing that you can think on your feet and maintain high standards under pressure will impress the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the food and beverage department. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.