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- Tasks: Create a welcoming atmosphere and deliver exceptional food and beverage service to guests.
- Company: Join the prestigious JA Mar Hall Golf & Spa Resort, a luxury destination in Scotland.
- Benefits: Competitive salary, discounts on spa treatments, dining, and leisure club membership.
- Why this job: Be part of a global hospitality family and elevate your career in a stunning environment.
- Qualifications: Experience in hospitality preferred, with a focus on high standards of service.
- Other info: Enjoy excellent career development opportunities and a supportive team culture.
The predicted salary is between 1200 - 1600 £ per month.
About Us: JA Mar Hall Golf & Spa Resort is a peaceful countryside retreat and soulful escape – your haven of Scottish charm, spa indulgence, and championship golf. Recently, Mar Hall proudly joined JA Resorts & Hotels, a heritage hospitality brand with award-winning properties across Dubai, the Maldives, Seychelles, and Scotland. This exciting new chapter brings global expertise, world-class standards, and new opportunities for our teams.
Set within 240 acres of woodland on the banks of the River Clyde, our resort features elegant bedrooms and suites, a championship golf course, a luxury spa and wellness experience, and exceptional dining shaped by creativity and Scottish provenance. Together, we are elevating the resort into one of the UK's most exceptional luxury destinations—and you can be part of it.
Key responsibilities of the Food and Beverage Assistant will include:
- Assist in creating a warm and welcoming environment for our guests
- Adherence to our steps of service for each operational area you may work in
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is always maintained
- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
- Ensure all cash, card and till procedures are carried out in line with agreed procedures
- Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction and ensure that any guest complaints and comments are reported to management
- Setting up marquees, arranging tables and assisting with the preparation of event spaces
- Greeting guests as they arrive at the venue, directing guests to tables, providing menus and taking orders
- Delivering food from the kitchen to guests at the table or to a self-service area
- Keeping any bar and drink service areas fully stocked with beverages
- Taking drinks orders and serving drinks to guests at their table or throughout the venue
- Opening wine bottles at the table and pouring drinks for guests
- Wiping down tables and chairs, removing rubbish and clearing event spaces
The Ideal Food and Beverage Assistant:
- Experience of working in a similar role and/or environment (preferably in a high-end restaurant within the hotel, leisure or hospitality industry would be a distinct advantage)
- Previous experience in afternoon tea, breakfast, lunch & dinner service (all areas not required)
- High standard of personal presentation in line with our uniform policy
Why Join Us: At JA Mar Hall, you'll find more than a job—you'll build a career within a global hospitality family. We offer:
- Competitive salary plus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge
- Free luxury leisure club membership
- Discounted membership for friends & family
- 50% discount on Spa treatments
- Golf day discounts for you, friends, and family
- 50% discount on food for you +3 guests, and 25% off beverages
- Discounts on overnight stays for JA Mar Hall and our sister properties
- Friends & family hotel rates
- Access to Wisdom, our confidential wellbeing support programme
- Access to exclusive £100 room rates across the PoB Hotels collection
- Free on-site parking
- Uniform provided (role dependent)
- Recommend-a-Friend bonus scheme
Food & Beverage Assistant in Highland employer: Mar Hall Golf & Spa Resort
Contact Detail:
Mar Hall Golf & Spa Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant in Highland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JA Mar Hall and its values. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your service skills! Since you'll be working in food and beverage, brush up on your customer service techniques. Think about how you would handle guest complaints or create a welcoming atmosphere—this will impress during your interview.
✨Tip Number 3
Dress to impress! Make sure you present yourself well, as personal presentation is key in the hospitality industry. A smart appearance shows that you take pride in your work and are ready to represent the JA Mar Hall brand.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are exactly the qualities we look for in our Food & Beverage Assistants.
We think you need these skills to ace Food & Beverage Assistant in Highland
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can contribute to our warm and welcoming environment.
Tailor Your Experience: Make sure to highlight any relevant experience you have in food and beverage roles. Whether it’s working in a high-end restaurant or handling guest complaints, we want to know how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at JA Mar Hall. We can’t wait to hear from you!
How to prepare for a job interview at Mar Hall Golf & Spa Resort
✨Know the Brand
Before your interview, take some time to research JA Mar Hall and its values. Understand their commitment to exceptional service and how they create a warm atmosphere for guests. This knowledge will help you align your answers with their ethos during the interview.
✨Showcase Your Experience
Be ready to discuss your previous experience in food and beverage roles, especially in high-end settings. Prepare specific examples of how you've handled guest complaints or ensured a smooth service. This will demonstrate your capability and readiness for the role.
✨Practice Your Service Skills
Since the role involves direct guest interaction, practice your service skills before the interview. You might even want to role-play scenarios like greeting guests or taking orders with a friend. This will help you feel more confident and prepared to showcase your abilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they maintain their high standards of service. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
