At a Glance
- Tasks: Supervise leisure facilities, ensure safety, and deliver excellent customer service.
- Company: Join the prestigious JA Mar Hall Golf & Spa Resort family.
- Benefits: Competitive salary, free leisure club membership, and discounts on spa treatments and dining.
- Other info: Enjoy a supportive team atmosphere with opportunities for personal and professional growth.
- Why this job: Be part of a global hospitality brand and elevate your career in a stunning environment.
- Qualifications: Experience in a similar role and strong customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
About Us
JA Mar Hall Golf & Spa Resort is a peaceful countryside retreat and soulful escape, your haven of Scottish charm, spa indulgence, and championship golf. Recently, Mar Hall proudly joined JA Resorts & Hotels, a heritage hospitality brand with award-winning properties across Dubai, the Maldives and Scotland. This exciting new chapter brings global expertise, world-class standards, and new opportunities for our teams. As part of the JA family, you’ll be connected to an international network of talent, innovation, and career development, all while helping us honour the warm, authentic spirit that makes Mar Hall truly special.
Set within 240 acres of woodland on the banks of the River Clyde, our resort features elegant bedrooms and suites, a championship golf course, a luxury spa and wellness experience, and exceptional dining shaped by creativity and Scottish provenance. Together, we are elevating the resort into one of the UK’s most exceptional luxury destinations—and you can be part of it.
Key responsibilities of the Leisure Attendant will include:
- Supervise users of the leisure facility, including gym, pool, and communal areas, ensuring safety and adherence to centre rules.
- Act as a lifeguard during pool sessions (where appropriately qualified), responding to emergencies and performing rescues as required.
- Monitor and maintain cleanliness and hygiene standards across the facility, including changing rooms, poolside, and gym areas.
- Set up and dismantle equipment for activities, classes, and events in line with schedules and health & safety standards.
- Carry out regular safety checks of equipment, pool water testing, and inspections, reporting defects or concerns promptly.
- Operate pool plant systems (if qualified), including monitoring chemical levels and filtration processes to ensure water quality and compliance.
- Deliver excellent customer service by assisting users with enquiries, providing information on facilities and memberships.
- Provide basic gym inductions and support users in safe and effective use of gym equipment.
- Support the delivery of group activities, classes, or swimming lessons where appropriate.
- Work as part of a team to maintain a safe, welcoming, and inclusive environment for all visitors.
- Keep accurate records relating to incidents, maintenance, water quality, and daily operations.
- Attend regular training sessions, including lifeguard training and health & safety briefings, to maintain required competencies.
The Ideal Leisure Attendant:
- Proven experience in similar role
- Excellent customer service skills
- Strong communication skills
- Familiarity with gym equipment and the ability to provide basic user guidance or inductions.
- Pool Plant Operator Certificate (desirable)
- Lifeguard Qualification (desirable)
Why Join Us:
At JA Mar Hall, you’ll find more than a job—you’ll build a career within a global hospitality family. We offer:
- Competitive salary plus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge.
- Free luxury leisure club membership.
- Discounted membership for friends & family.
- 50% discount on Spa treatments.
- Golf day discounts for you, friends, and family.
- 50% discount on food for you +3 guests, and 25% off beverages.
- Discounts on overnight stays for JA Mar Hall and our sister properties.
- Friends & family hotel rates.
- Access to Wisdom, our confidential wellbeing support programme.
- Access to exclusive £100 room rates across the PoB Hotels collection.
- Free on-site parking and complimentary use of leisure facilities.
- Uniform provided (role dependent).
- Recommend-a-Friend bonus scheme.
Leisure Attendant in Bishopton employer: Mar Hall Golf & Spa Resort
At JA Mar Hall Golf & Spa Resort, we pride ourselves on being more than just a workplace; we are a community dedicated to excellence in hospitality. Nestled in the serene Scottish countryside, our resort offers a unique blend of career growth opportunities within a global network, competitive benefits including free leisure club membership and discounts on spa treatments, and a supportive work culture that values teamwork and personal development. Join us in creating memorable experiences for our guests while enjoying the perks of working in one of the UK's premier luxury destinations.
Contact Details:
Mar Hall Golf & Spa Resort Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Attendant in Bishopton
✨Tip Number 1
Get to know the resort! Familiarise yourself with JA Mar Hall's facilities and services. When you walk in for your interview, show off your knowledge about the gym, pool, and spa. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Leisure Attendant, you'll be interacting with guests all day. Think of scenarios where you can demonstrate your ability to handle inquiries and provide excellent service. Role-play with a friend if you need to!
✨Tip Number 3
Show your teamwork spirit! The job requires working closely with others, so be ready to share examples of how you've collaborated in past roles. Highlighting your ability to maintain a safe and welcoming environment will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the JA family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Leisure Attendant in Bishopton
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the leisure industry shine through! We want to see that you genuinely care about providing excellent customer service and creating a welcoming environment for our guests.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. If you've worked in similar roles before, mention specific duties that align with what we’re looking for, like supervising facilities or providing gym inductions.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at JA Mar Hall!
How to prepare for a job interview at Mar Hall Golf & Spa Resort
✨Know the Resort Inside Out
Before your interview, take some time to research JA Mar Hall Golf & Spa Resort. Familiarise yourself with its facilities, services, and the overall atmosphere. This will not only show your genuine interest but also help you answer questions more effectively.
✨Highlight Your Customer Service Skills
As a Leisure Attendant, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your ability to create a welcoming environment, which is crucial for the role.
✨Showcase Your Safety Knowledge
Since safety is a top priority in this role, be ready to discuss your understanding of health and safety standards, especially related to pool and gym environments. If you have any relevant qualifications, like a Lifeguard Qualification, make sure to mention them!
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or the resort's future plans. This shows that you’re not just interested in the job, but also in being part of the team and contributing to its success.
