Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team in delivering exceptional client experiences in luxury retail.
- Company: Join Mappin & Webb, a prestigious brand with over 240 years of excellence.
- Benefits: Enjoy generous discounts, wellbeing tools, and a holiday purchase scheme.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be a role model in luxury retail and build lasting client relationships.
- Qualifications: Experience in team leadership and a passion for client service.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Do you have experience leading/supervising a team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?
Our Supervisors are role models for the Mappin and Webb brand; dedicated team players with a passion for delivering excellent client service to ensure that everyone has an exceptional experience in Mappin and Webb Showrooms. Working towards personal and team targets and assisting management when required, you will play a key role in the success of the boutique by identifying, sharing and spreading best practice; developing and continually updating your product knowledge and jewellery expertise and sharing your passion about our fantastic products.
About You
- Experience of leading / supervising a team
- People, sales and client focused
- A positive, “can-do” attitude
- A passion for delivering exceptional client experience
- A great communicator with a natural flair for striking up conversation
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
About Us
Mappin & Webb has been a cornerstone of English high society for over 240 years and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch. In 2012, Mappin & Webb's master craftsman was appointed Crown Jeweller, custodian of the Crown Jewels of Her Majesty the Queen, the greatest honour that can be bestowed upon a jeweller. Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches to elegant silverware, glassware, and bespoke lifestyle accessories. Mappin & Webb is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States.
Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
Watches of Switzerland Group celebrates diversity and is committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Supervisor (13019) employer: Mappin & Webb.
Contact Detail:
Mappin & Webb. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (13019)
✨Tip Number 1
Get to know the company inside out! Research Mappin & Webb's history, values, and products. This way, when you walk into that interview, you can show off your knowledge and passion for the brand, making a lasting impression.
✨Tip Number 2
Practice your people skills! Role-play common interview scenarios with a friend or family member. This will help you feel more confident in showcasing your ability to build relationships and deliver exceptional client experiences.
✨Tip Number 3
Show your leadership flair! Think of examples from your past where you've successfully led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your supervisory skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Mappin & Webb family!
We think you need these skills to ace Supervisor (13019)
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in leading or supervising a team. We want to see how you've motivated others and achieved results together, so share specific examples that showcase your leadership style.
Tailor Your Application: Take the time to customise your application for the Supervisor role. Use keywords from the job description and demonstrate how your skills align with what we’re looking for. This shows us you’re genuinely interested in joining our team!
Share Your Passion for Client Experience: We love candidates who are passionate about delivering exceptional client experiences. In your application, tell us about a time you went above and beyond for a client or how you’ve built lasting relationships in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Mappin & Webb and our values.
How to prepare for a job interview at Mappin & Webb.
✨Know the Brand Inside Out
Before your interview, dive deep into Mappin & Webb's history, values, and product offerings. Understanding their legacy and what sets them apart in luxury retail will help you speak confidently about the brand and show your genuine interest.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific situations where you motivated your team or resolved conflicts, as this will demonstrate your capability to be a role model and a supportive supervisor.
✨Client-Centric Mindset
Think of instances where you've gone above and beyond for clients. Be ready to discuss how you build lasting relationships and tailor solutions to meet their needs, as this aligns perfectly with the expectations for delivering exceptional client experiences.
✨Ask Thoughtful Questions
Prepare insightful questions that reflect your understanding of the role and the company. Inquire about team dynamics, training opportunities, or how they measure success in client interactions. This shows your eagerness to learn and grow within the company.