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For Companies At a Glance
- Tasks: Build lasting client relationships and deliver exceptional experiences in luxury retail.
- Company: Join Mappin & Webb, a prestigious brand with over 240 years of excellence.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Be part of a dynamic team and make every client interaction memorable.
- Qualifications: A positive attitude, retail experience, and a passion for client satisfaction.
The predicted salary is between 25000 - 35000 ÂŁ per year.
Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?
Our Sales Consultants are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our Mappin & Webb showrooms. Working towards personal and team targets, you will play a key role in the success of the showroom; developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.
About You
- A positive, “can-do” attitude
- A passion for delivering exceptional client experience
- Experience within a consultative retail environment
- Motivated to reach and exceed targets
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
About Us
Mappin & Webb has been a cornerstone of English high society for over 240 years and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch. Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches to elegant silverware, glassware, and bespoke lifestyle accessories. Mappin & Webb is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States.
At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Sales Consultant (13274) employer: Mappin & Webb.
Contact Detail:
Mappin & Webb. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant (13274)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Mappin & Webb's history, products, and values. This will not only help you stand out in interviews but also show your genuine passion for the luxury retail sector.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your consultative selling skills. Role-play scenarios where you identify client needs and offer tailored solutions. This will prepare you for those tricky interview questions and demonstrate your ability to deliver exceptional client experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Mappin & Webb family. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Sales Consultant (13274)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you care about delivering exceptional client experiences and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in consultative retail environments. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Authentic: We appreciate honesty and authenticity. Share your unique story and experiences that have shaped your approach to sales and client relationships. This helps us get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Mappin & Webb.
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in Mappin & Webb's product range. Familiarise yourself with their history, craftsmanship, and unique selling points. This will not only show your passion for the brand but also help you answer questions confidently.
✨Showcase Your Client Relationship Skills
Prepare examples of how you've built strong relationships with clients in previous roles. Think about specific situations where you went the extra mile to meet a client's needs. This will demonstrate your consultative approach and commitment to exceptional client experience.
✨Emphasise Your Team Spirit
Mappin & Webb values team players, so be ready to discuss how you’ve collaborated with colleagues to achieve targets. Share stories that highlight your flexibility and willingness to support your team, especially in high-pressure situations.
✨Adopt a Positive Mindset
During the interview, maintain a positive, 'can-do' attitude. Employers love candidates who are enthusiastic and eager to learn. Show that you’re motivated to exceed targets and grow within the company, as this aligns perfectly with their values.