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For Companies At a Glance
- Tasks: Build lasting client relationships and deliver exceptional experiences in luxury retail.
- Company: Join Mappin & Webb, a prestigious brand with over 240 years of excellence.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and wellbeing tools.
- Why this job: Be part of a dynamic team and represent a royal warrant-holding brand.
- Qualifications: A positive attitude, retail experience, and a passion for client satisfaction.
- Other info: Opportunities for personal growth in a supportive and inclusive environment.
The predicted salary is between 28800 - 43200 £ per year.
Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?
Our Sales Consultants are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our Mappin & Webb showrooms. Working towards personal and team targets, you will play a key role in the success of the showroom; developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.
About You
- A positive, “can-do” attitude
- A passion for delivering exceptional client experience
- Experience within a consultative retail environment
- Motivated to reach and exceed targets
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
About Us
Mappin & Webb has been a cornerstone of English high society for over 240 years and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch. In 2012, Mappin & Webb's master craftsman was appointed Crown Jeweller, custodian of the Crown Jewels of Her Majesty the Queen, the greatest honour that can be bestowed upon a jeweller.
Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches to elegant silverware, glassware, and bespoke lifestyle accessories. Mappin & Webb is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States.
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some Of Our Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Sales Consultant (12986) employer: Mappin & Webb.
Contact Detail:
Mappin & Webb. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant (12986)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Mappin & Webb's history, products, and values. This way, when you walk into that interview, you can show off your passion and knowledge, making a lasting impression.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to simulate client interactions. This will help you feel more confident in showcasing your consultative approach and ability to build relationships during the interview.
✨Tip Number 3
Don’t just focus on what you can do for them; think about how you can contribute to the team’s success. Be ready to share examples of how you've exceeded targets or gone the extra mile in previous roles to demonstrate your team player attitude.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Mappin & Webb family. Let’s get you that dream job!
We think you need these skills to ace Sales Consultant (12986)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you care about delivering exceptional client experiences and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in consultative retail environments. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Authentic: We appreciate honesty and authenticity. Share your unique story and experiences that have shaped your approach to sales and client relationships. This helps us get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Mappin & Webb.
✨Know Your Products Inside Out
Before the interview, dive deep into Mappin & Webb's product range. Familiarise yourself with their history, craftsmanship, and unique selling points. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Client Relationship Skills
Prepare examples of how you've built lasting relationships with clients in previous roles. Highlight your consultative approach and how you’ve tailored solutions to meet specific client needs. This will demonstrate your ability to deliver exceptional client experiences.
✨Emphasise Teamwork and Flexibility
Mappin & Webb values team players, so be ready to discuss times when you've collaborated effectively with colleagues. Share instances where you've gone the extra mile to support your team or adapt to changing circumstances, showcasing your flexibility.
✨Adopt a Positive, Can-Do Attitude
During the interview, maintain a positive demeanour and express your eagerness to learn and grow within the luxury retail sector. A 'can-do' attitude is essential, so convey your motivation to exceed targets and contribute to the showroom's success.
