Mappin & Webb is seeking an Aftersales Consultant to grow their career in luxury retail. You will build close relationships with clients and act as a guarantor of excellent service in the Aftersales Department.
You will take in repairs, source parts, and help clients understand warranties while coordinating with workshops to deliver timely, high-quality service. The role emphasizes organization, exceptional client experience, strong communication, and a passion for fine watches.
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Luxury Aftersales Concierge – Watches & Jewelry in Oxford employer: Mappin & Webb.
Mappin & Webb is an exceptional employer that prides itself on fostering a collaborative and luxurious work environment in the heart of English retail. With a strong emphasis on employee growth, you will have access to extensive training and development opportunities, allowing you to enhance your expertise in luxury jewelry and watches. Join us to be part of a prestigious brand that values exceptional service and offers a unique chance to build lasting client relationships while working with renowned products.
