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For Companies At a Glance
- Tasks: Support showroom operations and deliver exceptional client experiences in luxury retail.
- Company: Join Mappin & Webb, a prestigious brand with over 240 years of excellence.
- Benefits: Enjoy generous discounts, wellbeing tools, and a holiday purchase scheme.
- Other info: Dynamic work environment with opportunities for career growth and development.
- Why this job: Be part of a team that wows clients with luxury products and exceptional service.
- Qualifications: Experience in administration or luxury retail and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Qualifications
- Have previous experience in an administrative role.
- Desire to grow and develop a career in luxury retail.
- Can build close relationships with clients that last beyond a single sale.
- Good at finding solutions that meet specific client needs.
- Represent the brand with confidence and knowledge.
Responsibilities
- Our Showroom Administrators are passionate about what they do.
- As a team player with a keen eye for detail, you will ensure all areas of administration within the showroom are kept in line with company procedures.
- Assisting the Showroom Manager, you will play a key role in making sure the showroom runs efficiently through effective processing and adherence to administrative and security obligations.
- You will also help out on the sales floor when required, developing and continually updating your product knowledge and jewellery expertise and sharing your passion for our fantastic products.
About You
- Exceptional communication and interpersonal skills.
- Experience within hospitality or luxury retail.
- Ability to build rapport and long‑lasting relationships with clients.
- Great understanding of what an exceptional client experience looks like.
- Experience working within a high‑performing team.
- Excellent organisational skills.
Some Of Our Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Administrator (13003) in London employer: Mappin & Webb.
Contact Detail:
Mappin & Webb. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator (13003) in London
✨Tip Number 1
Network like a pro! Reach out to people in the luxury retail space, especially those who work at Mappin & Webb. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show your passion for the brand! When you get the chance to meet with someone from Mappin & Webb, share your love for their products and history. It’s all about building that connection and showing you’re genuinely interested.
✨Tip Number 3
Prepare for the interview by brushing up on your product knowledge. Familiarise yourself with their jewellery and silverware lines. Being able to discuss specific pieces will show you’re ready to represent the brand with confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Mappin & Webb.
We think you need these skills to ace Administrator (13003) in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous administrative experience in your application. We want to see how your skills align with the role, so don’t hold back on sharing specific examples of your past work!
Tailor Your Application: Take a moment to customise your application for this role. Use language from the job description and show us how you can build lasting relationships with clients and contribute to our luxury retail environment.
Be Personable: We love candidates who can communicate well! Let your personality shine through in your written application. Share your passion for luxury retail and how you can enhance the client experience at Mappin & Webb.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Mappin & Webb.
✨Know Your Stuff
Before the interview, make sure you brush up on Mappin & Webb's history and product range. Being able to discuss their craftsmanship and luxury offerings will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your People Skills
Since building relationships is key in this role, prepare examples of how you've successfully interacted with clients in the past. Think about times when you went above and beyond to ensure a great client experience – these stories will highlight your interpersonal skills.
✨Demonstrate Your Organisational Skills
As an Administrator, you'll need to keep everything running smoothly. Be ready to discuss your organisational strategies and how you manage multiple tasks. You could even bring a planner or digital tool you use to stay organised as a visual aid during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the showroom's operations or team dynamics. This shows that you're not just interested in the job, but also in how you can contribute to the team's success and the overall client experience.