At a Glance
- Tasks: Build lasting client relationships and deliver exceptional experiences in luxury retail.
- Company: Join Mappin & Webb, a prestigious brand with over 240 years of excellence.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
- Why this job: Be part of a dynamic team and grow your career in luxury retail.
- Qualifications: A positive attitude, retail experience, and a passion for client satisfaction.
- Other info: Diverse and inclusive workplace with opportunities for personal development.
The predicted salary is between 28800 - 43200 Β£ per year.
Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?
Our Sales Consultants are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our Mappin & Webb showrooms. Working towards personal and team targets, you will play a key role in the success of the showroom; developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.
About You
- A positive, βcan-doβ attitude
- A passion for delivering exceptional client experience
- Experience within a consultative retail environment
- Motivated to reach and exceed targets
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
About Us
Mappin & Webb has been a cornerstone of English high society for over 240 years and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, we have held a Royal Warrant from each succeeding monarch. In 2012 our master craftsman was appointed Crown Jeweller, custodian of the Crown Jewels of Her Majesty the Queen. In 2017, Mark Appleby, our Master Craftsman, was appointed and continues to hold that position. We produce everything from fine jewellery and watches to elegant silverware, glassware and bespoke lifestyle accessories, operating as part of the Watches of Switzerland Group.
Some of Our Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail Luxury Goods and Jewelry
Sales Consultant (12959) in Guildford employer: Mappin & Webb.
Contact Detail:
Mappin & Webb. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Consultant (12959) in Guildford
β¨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Mappin & Webb's history, products, and values. This knowledge will not only boost your confidence but also help you connect with clients on a deeper level.
β¨Tip Number 2
Practice your people skills! Role-play with friends or family to refine your consultative selling techniques. The more comfortable you are in building relationships, the better you'll perform in the showroom.
β¨Tip Number 3
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can open doors and give you insider tips on landing that Sales Consultant role.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Mappin & Webb family.
We think you need these skills to ace Sales Consultant (12959) in Guildford
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you care about delivering exceptional client experiences and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in consultative retail environments. We love seeing how your skills align with what weβre looking for in a Sales Consultant!
Be Personable: Remember, weβre all about building relationships! Use your application to showcase your ability to connect with clients and your positive, 'can-do' attitude. A friendly tone can go a long way!
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for this exciting opportunity at Mappin & Webb.
How to prepare for a job interview at Mappin & Webb.
β¨Know Your Products Inside Out
Before the interview, make sure youβre well-versed in Mappin & Webb's product range. Familiarise yourself with their history, craftsmanship, and unique selling points. This will not only impress your interviewers but also show your genuine passion for luxury retail.
β¨Showcase Your Client Relationship Skills
Prepare examples of how you've built lasting relationships with clients in previous roles. Highlight your consultative approach and how youβve tailored solutions to meet specific client needs. This will demonstrate your ability to deliver exceptional client experiences.
β¨Emphasise Your Team Spirit
Mappin & Webb values team players, so be ready to discuss how youβve collaborated with colleagues to achieve targets. Share stories that illustrate your flexibility and willingness to go the extra mile for both your team and clients.
β¨Adopt a Positive Mindset
A 'can-do' attitude is crucial for this role. During the interview, convey your enthusiasm and readiness to learn. Be open about your eagerness to develop your skills and contribute to the showroomβs success, as this aligns perfectly with their values.