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For Companies At a Glance
- Tasks: Lead and inspire a high-performing retail team to deliver exceptional client experiences.
- Company: Join Mappin & Webb, a prestigious luxury brand with over 240 years of excellence.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
- Why this job: Be an ambassador for luxury products and develop your career in a dynamic environment.
- Qualifications: Experience in retail management and a passion for mentoring teams.
- Other info: Join a diverse team committed to inclusivity and exceptional client service.
The predicted salary is between 28800 - 43200 £ per year.
Do you have experience of motivating and developing a high performing retail team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients?
Our Deputy Managers are inspirational role models who play a key role assisting our Showroom Managers in leading, motivating and developing a team to deliver the exceptional experience our clients have come to expect. An ambassador for the brand, you will have an entrepreneurial approach and a strong background in retail management. With an impressive record of business development and excellent people skills, you will help to drive the business forward and share your passion about our fantastic products.
About You
- A natural flair for guiding, mentoring and developing a team
- Experience of managing performance in a retail environment
- People, sales and client focused, delivering an exceptional customer service to all
- Commercially aware with an entrepreneurial approach
- Strong organisational and communication skills
- An inspirational role model with a passion for our products
- Recruitment, performance management and training
About Us
Mappin & Webb has been a cornerstone of English high society for over 240 years and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch. Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches to elegant silverware, glassware, and bespoke lifestyle accessories.
Mappin & Webb is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some Of Our Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Deputy Manager (13142) in Greenhithe employer: Mappin & Webb.
Contact Detail:
Mappin & Webb. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager (13142) in Greenhithe
✨Tip Number 1
Get to know the company inside out! Research Mappin & Webb's history, values, and products. This will not only help you in interviews but also show your genuine interest in the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've motivated a team or solved client issues. This will showcase your skills and fit for the Deputy Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Mappin & Webb family.
We think you need these skills to ace Deputy Manager (13142) in Greenhithe
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you love the products and the experience we offer our clients.
Tailor Your Experience: Make sure to highlight your relevant experience in retail management. We’re looking for those inspiring stories where you've motivated a team or delivered exceptional customer service. Be specific!
Be Personable: Remember, we value relationships! Use your application to showcase your people skills and how you've built lasting connections with clients in the past. It’s all about that personal touch!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Mappin & Webb.
How to prepare for a job interview at Mappin & Webb.
✨Know the Brand Inside Out
Before your interview, make sure you research Mappin & Webb thoroughly. Understand their history, values, and product range. This will not only show your enthusiasm but also help you connect your experience with their brand ethos during the conversation.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire and develop a team. Prepare examples of how you've successfully motivated teams in the past. Think about specific situations where your leadership made a difference, and be ready to discuss these in detail.
✨Client-Centric Mindset
Mappin & Webb prides itself on exceptional client experiences. Be prepared to share stories that highlight your ability to build lasting relationships with clients. Discuss how you've tailored solutions to meet their needs and how this has positively impacted sales.
✨Demonstrate Commercial Awareness
Show that you understand the luxury retail market and can think commercially. Bring up trends you've noticed or challenges the industry faces. This will demonstrate your entrepreneurial approach and readiness to contribute to business development.