At a Glance
- Tasks: Lead and inspire a high-performing retail team to deliver exceptional client experiences.
- Company: Join Mappin & Webb, a prestigious luxury retail brand with a rich heritage.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a legacy brand and make a real impact in luxury retail.
- Qualifications: Experience in retail management and a passion for exceptional customer service.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Deputy Manager role at Mappin & Webb. Do you have experience of motivating and developing a high performing retail team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients?
Responsibilities
- Our Deputy Managers are inspirational role models who play a key role assisting our Showroom Managers in leading, motivating and developing a team to deliver the exceptional experience our clients have come to expect.
- An ambassador for the brand with an entrepreneurial approach and a strong background in retail management.
- Help to drive the business forward and share your passion about our fantastic products.
About You
- A natural flair for guiding, mentoring and developing a team.
- Experience of managing performance in a retail environment.
- People, sales and client focused, delivering an exceptional customer service to all.
- Commercially aware with an entrepreneurial approach.
- Strong organisational and communication skills.
- An inspirational role model with a passion for our products.
- Recruitment, performance management and training.
Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Deputy Manager (12899) employer: Mappin & Webb.
Mappin & Webb is an exceptional employer, renowned for its commitment to excellence in luxury retail and a rich heritage spanning over 240 years. With a strong focus on employee development, the company offers a supportive work culture that encourages growth through mentorship and training, alongside attractive benefits such as a Holiday Purchase Scheme and enhanced maternity pay. Working in a prestigious environment with a dedicated team, you will have the opportunity to build lasting relationships with clients while contributing to a brand celebrated for its craftsmanship and client experience.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager (12899)
✨Tip Number 1
Get to know the company inside out! Research Mappin & Webb's history, values, and products. This will not only help you in interviews but also show your genuine interest in the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've motivated a team or solved client issues. This will showcase your skills and fit for the Deputy Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Mappin & Webb family.
We think you need these skills to ace Deputy Manager (12899)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you love the products and the experience you can create for clients.
Tailor Your Experience:Make sure to highlight your relevant experience in retail management. We’re looking for those inspiring stories where you’ve motivated a team or delivered exceptional customer service. Be specific!
Be Personable:Remember, we value strong relationships with our clients. Use your application to showcase your people skills and how you've built lasting connections in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Mappin & Webb.
How to prepare for a job interview at Mappin & Webb.
✨Know the Brand Inside Out
Before your interview, dive deep into Mappin & Webb's history, values, and product offerings. Understanding their legacy and what makes them a leader in luxury retail will help you connect with the interviewers and demonstrate your genuine interest in the brand.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire and motivate a team. Prepare examples of how you've successfully led teams in the past, focusing on your mentoring and development strategies. Highlight specific instances where your leadership made a difference in performance or morale.
✨Client-Centric Approach
Mappin & Webb prides itself on exceptional client experiences. Be ready to discuss how you've built lasting relationships with clients and provided tailored solutions to meet their needs. Share stories that illustrate your ability to go above and beyond for customers.
✨Demonstrate Commercial Awareness
Show that you understand the retail landscape and can think entrepreneurially. Discuss any experience you have with business development or driving sales. Bring insights about current trends in luxury retail and how they could impact Mappin & Webb's strategy moving forward.
