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- Tasks: Lead and inspire a high-performing retail team to deliver exceptional client experiences.
- Company: Join Mappin & Webb, a prestigious luxury retail brand with a rich heritage.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
- Why this job: Be part of a legacy brand and make a real impact in luxury retail.
- Qualifications: Experience in retail management and a passion for mentoring teams.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Do you have experience of motivating and developing a high performing retail team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients?
Our Deputy Managers are inspirational role models who play a key role assisting our Showroom Managers in leading, motivating and developing a team to deliver the exceptional experience our clients have come to expect. An ambassador for the brand, you will have an entrepreneurial approach and a strong background in retail management. With an impressive record of business development and excellent people skills, you will help to drive the business forward and share your passion about our fantastic products.
About You- A natural flair for guiding, mentoring and developing a team
- Experience of managing performance in a retail environment
- People, sales and client focused, delivering an exceptional customer service to all
- Commercially aware with an entrepreneurial approach
- Strong organisational and communication skills
- An inspirational role model with a passion for our products
- Recruitment, performance management and training
Mappin & Webb has been a cornerstone of English high society for over 240 years and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch. Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches to elegant silverware, glassware, and bespoke lifestyle accessories. Mappin & Webb is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States.
Some of Our Benefits- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Deputy Manager (13048) in Chester employer: Mappin & Webb.
Contact Detail:
Mappin & Webb. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager (13048) in Chester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury retail scene. Attend industry events, join relevant groups on social media, and don’t be shy about reaching out to current employees at Mappin & Webb. You never know who might help you land that interview!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether it’s at a job fair or an informal chat, let your passion for luxury retail shine through. Share stories about your experiences and how you’ve motivated teams in the past – it’ll make you memorable!
✨Tip Number 3
Prepare for those interviews! Research Mappin & Webb’s history, values, and products. Think about how your skills align with their mission of delivering exceptional client experiences. Practise answering common interview questions and come up with some thoughtful questions to ask them too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Mappin & Webb family. So, get your application in and let’s make magic happen!
We think you need these skills to ace Deputy Manager (13048) in Chester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you love the products and the brand. Share any personal experiences that connect you to Mappin & Webb.
Tailor Your CV: Make sure your CV is tailored to the Deputy Manager role. Highlight your experience in motivating teams and delivering exceptional customer service. We’re looking for those standout moments that show you can lead and inspire!
Be Specific: In your cover letter, be specific about your achievements in retail management. Use numbers or examples to illustrate how you've driven business development or improved team performance. We love a good success story!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen to join our team at Mappin & Webb!
How to prepare for a job interview at Mappin & Webb.
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Mappin & Webb's range of products. Understand the craftsmanship, history, and unique selling points of their luxury items. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed teams in previous roles. Think about specific situations where you’ve guided team members to achieve their best. Highlighting your experience in performance management will resonate well with the interviewers.
✨Demonstrate Client-Centric Thinking
Be ready to discuss how you build lasting relationships with clients. Share stories that illustrate your ability to understand client needs and provide tailored solutions. This will show that you can deliver the exceptional customer service that Mappin & Webb prides itself on.
✨Emphasise Your Commercial Awareness
Research the luxury retail market and be prepared to discuss current trends and challenges. Showing that you have a commercial mindset and an entrepreneurial approach will align with the company’s goals and demonstrate your readiness to drive business forward.
