At a Glance
- Tasks: Build relationships with clients and deliver exceptional experiences in luxury retail.
- Company: Join Mappin & Webb, a prestigious brand with over 240 years of excellence.
- Benefits: Enjoy flexible hours, generous discounts, and a supportive work environment.
- Other info: Be part of a diverse team committed to inclusivity and exceptional service.
- Why this job: Grow your career in luxury retail while making memorable client connections.
- Qualifications: A positive attitude, retail experience, and a passion for client service.
The predicted salary is between 20000 - 25000 £ per year.
Permanent - Part Time (22.5hrs per week).
Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?
Our Sales Consultants are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our Mappin & Webb showrooms. Working towards personal and team targets, you will play a key role in the success of the showroom; developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.
Responsibilities- Develop and continually update your product knowledge and expertise and share your passion about our products.
- Build close relationships with clients and deliver an exceptional client experience in our showrooms.
- Work towards personal and team targets to support showroom success.
- A positive, “can-do” attitude
- A passion for delivering exceptional client experience
- Experience within a consultative retail environment
- Motivated to reach and exceed targets
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
Mappin & Webb celebrates diversity and is committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Sales Consultant (13331) in Birmingham employer: Mappin & Webb.
Mappin & Webb is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the luxury retail sector. With a commitment to excellence and a rich heritage, employees benefit from a generous discount scheme, enhanced maternity pay, and access to 24/7 support services, all while working in an inclusive environment that values diverse perspectives. Join us in delivering outstanding client experiences and be part of a team that celebrates craftsmanship and innovation in our prestigious showrooms.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant (13331) in Birmingham
✨Tip Number 1
Get to know the brand inside out! Dive into Mappin & Webb's history, products, and values. When you walk into that showroom, your passion and knowledge will shine through, making it easier to connect with clients.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to build your confidence in engaging with clients. The more comfortable you are, the better you'll be at building those lasting relationships.
✨Tip Number 3
Set personal goals for yourself! Think about what targets you want to hit and how you can exceed them. This mindset will not only help you stand out but also show your commitment to the team's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make that connection!
We think you need these skills to ace Sales Consultant (13331) in Birmingham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you love the products and the experience you can create for clients.
Tailor Your Experience:Make sure to highlight any relevant experience in consultative retail environments. We’re looking for team players who can build relationships, so share examples of how you've done this in the past!
Be Personable:Your written application should reflect your personality. Use a friendly tone and don’t be afraid to show your 'can-do' attitude. We want to get a sense of who you are beyond just your qualifications.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Mappin & Webb.
✨Know Your Products Inside Out
Before the interview, dive deep into Mappin & Webb's product range. Familiarise yourself with their history, craftsmanship, and unique selling points. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Client Relationship Skills
Prepare examples of how you've built strong relationships with clients in previous roles. Think about specific situations where you went the extra mile to ensure a great client experience. This will demonstrate your consultative approach and ability to connect with customers.
✨Emphasise Teamwork and Flexibility
Mappin & Webb values team players, so be ready to discuss how you've collaborated with colleagues to achieve targets. Share instances where you adapted to changing circumstances or took on additional responsibilities to support your team.
✨Adopt a Positive Mindset
A 'can-do' attitude is essential for this role. During the interview, convey your enthusiasm and willingness to learn. Highlight your motivation to exceed targets and how you handle challenges with a positive outlook.
