At a Glance
- Tasks: Support showroom operations and assist clients with exceptional service.
- Company: Join Mappin & Webb, a prestigious luxury retail brand with a rich history.
- Benefits: Enjoy generous discounts, holiday purchase scheme, and wellbeing tools.
- Other info: Dynamic environment with opportunities for career growth and development.
- Why this job: Be part of a team that delivers unforgettable client experiences in luxury retail.
- Qualifications: Experience in hospitality or luxury retail and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Do you have previous experience in an administrative role? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?
Our Showroom Administrators are passionate about what they do! A team player with a keen eye for detail, you will ensure all areas of administration within the showroom are kept in line with company procedures. Assisting the Showroom Manager, you will play a key role in making sure the showroom runs efficiently through effective processing and adherence to our administrative and security obligations. Also helping out on the sales floor when required, you will develop and continually update your product knowledge and jewellery expertise and share your passion about our fantastic products.
About You
- Exceptional communication and interpersonal skills.
- Experience within hospitality or luxury retail.
- Ability to build rapport and long-lasting relationships with clients.
- A great understanding of what an exceptional client experience looks like.
- Experience of working within a high performing team.
- Excellent organisational skills.
About Us
Mappin & Webb has been a cornerstone of English high society for over 240 years and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch. Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches to elegant silverware, glassware, and bespoke lifestyle accessories.
Mappin & Webb is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Some Of Our Benefits:
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Administrator (13463) employer: Mappin & Webb.
At Watches of Switzerland Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment that values diversity. Our part-time Administrator role not only provides competitive benefits such as a Holiday Purchase Scheme and enhanced maternity pay but also fosters employee growth through collaboration with a high-performing team in the luxury retail sector. Located in a vibrant showroom, you will have the opportunity to engage with clients and develop your skills while enjoying a generous discount scheme and wellbeing tools.
