At a Glance
- Tasks: Lead a dynamic team and shape the member experience at a luxury wellness club.
- Company: Exciting new luxury longevity and wellness facility in Mayfair.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Other info: Be part of a culture that champions respect, inclusion, and excellence.
- Why this job: Join at the ground floor and influence a world-class member experience.
- Qualifications: Leadership experience in luxury hospitality or wellness is essential.
The predicted salary is between 60000 - 80000 € per year.
Mapped Recruitment is delighted to be recruiting on behalf of an exciting and highly anticipated new luxury longevity and wellness facility launching in the heart of Mayfair. This is a rare opportunity to join a world-class operation at the ground floor and shape the member experience from day one.
The Role
As Club Manager, you will be the driving force behind the day-to-day running of a premium Private Members Club — leading a team of 20–25 staff, setting service standards, and working closely with the COO to execute the club's commercial and operational strategy. This is a senior leadership role requiring someone equally comfortable building relationships with members, managing operations, and driving revenue growth.
Key Responsibilities:
- Lead and inspire a high-performing team across all non-medical departments
- Develop and execute business strategies aligned with board objectives
- Build and retain a loyal membership base through exceptional service and engagement
- Oversee financial performance, KPIs, and P&L reporting alongside the CFO
- Drive revenue through upselling, partnerships, events, and marketing initiatives
- Collaborate with medical and wellness teams to deliver a seamless member journey
- Ensure full legal and regulatory compliance across club operations
- Champion a culture of respect, inclusion, and excellence
Key Requirements:
- Proven leadership experience in a Private Members Club, luxury hospitality, or premium fitness/wellness environment is essential
- Strong commercial acumen with experience managing budgets and reporting to senior stakeholders
- Excellent communicator with a natural ability to build rapport at all levels
- Experience in a medical or wellbeing setting is highly desirable
- A can-do attitude and genuine passion for delivering world-class service
Mayfair, London on-site
Club Manager in London employer: Mapped Recruitment
As a Club Manager at our prestigious Private Members Club in Mayfair, you will be part of an innovative and luxurious environment that prioritises member experience and wellness. We offer a collaborative work culture that values respect and inclusion, alongside opportunities for professional growth and development within the hospitality sector. Join us to lead a dedicated team and shape a world-class facility from its inception, all while enjoying the vibrant atmosphere of one of London's most exclusive locations.
StudySmarter Expert Advice🤫
We think this is how you could land Club Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to current Club Managers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality and wellness shine through. Share stories that highlight your leadership skills and how you've built strong relationships with members in the past.
✨Tip Number 3
Research the club! Familiarise yourself with their values, services, and member experience. This will not only help you tailor your approach but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining our amazing team and helps us keep track of your application more efficiently.
We think you need these skills to ace Club Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you genuinely care about delivering world-class service and creating an exceptional member experience.
Tailor Your CV:Make sure your CV highlights relevant experience in luxury hospitality or private members clubs. We’re looking for proven leadership skills, so don’t forget to showcase your achievements in managing teams and driving revenue growth.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the Club Manager role. Be specific about how your background aligns with our key responsibilities and requirements, and don’t hesitate to share your vision for the club.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity right from the start!
How to prepare for a job interview at Mapped Recruitment
✨Know Your Club Inside Out
Before the interview, make sure you research the private members club thoroughly. Understand its values, mission, and the unique services it offers. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Club Manager, you'll be leading a team, so be prepared to discuss your leadership style. Share specific examples of how you've inspired teams in the past, tackled challenges, and driven performance. Highlight your ability to build relationships and foster a positive culture.
✨Demonstrate Commercial Acumen
Be ready to talk about your experience with budgets, KPIs, and revenue growth strategies. Prepare examples of how you've successfully managed financial performance in previous roles. This will reassure them that you can handle the club's commercial strategy effectively.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the club's vision, member engagement strategies, and operational challenges. This shows you're not just interested in the job, but also in contributing to the club's success and member experience.
