At a Glance
- Tasks: Lead a dynamic team and shape the member experience at a luxury wellness club.
- Company: Exciting new luxury longevity and wellness facility in Mayfair.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Join a passionate team and help create an exceptional member experience.
- Why this job: Be part of a world-class operation and make a real impact from day one.
- Qualifications: Strong leadership skills and experience in managing operations and member engagement.
The predicted salary is between 60000 - 80000 € per year.
Mapped Recruitment is delighted to be recruiting on behalf of an exciting and highly anticipated new luxury longevity and wellness facility launching in the heart of Mayfair. This is a rare opportunity to join a world-class operation at the ground floor and shape the member experience from day one.
The Role
As Club Manager, you will be the driving force behind the day-to-day running of a premium Private Members Club — leading a team of 20–25 staff, setting service standards, and working closely with the COO to execute the club's commercial and operational strategy. This is a senior leadership role requiring someone equally comfortable building relationships with members, managing operations, and driving revenue growth.
Key Responsibilities:
- Lead and inspire a high-performing team across all non-medical departments
- Develop and execute business strategies aligned with board objectives
- Build and retain a loyal membership base through exceptional service and engagement
- Oversee financial performance, KPIs, and P&L management
Club Manager employer: Mapped Recruitment
As a Club Manager at our prestigious Private Members Club in Mayfair, you will be part of an innovative and luxurious environment that prioritises wellness and longevity. We offer a collaborative work culture that fosters personal and professional growth, alongside competitive benefits and the unique opportunity to shape the member experience from the ground up. Join us to lead a passionate team and make a meaningful impact in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Club Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your personality! When you get that interview, let your passion for the role shine through. Share your vision for the club and how you can elevate the member experience. Remember, they want to see the real you!
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle various scenarios as a Club Manager. Practise your responses so you can demonstrate your leadership skills and operational savvy with confidence.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It’s a great way to keep yourself top of mind and show your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Club Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see why you're excited about being a Club Manager and how you can contribute to our luxury wellness facility.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your experience in managing teams and driving revenue growth, as these are key aspects of the role. We love seeing relevant examples that showcase your skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us your story. Use it to explain how your background aligns with our vision for the club and how you plan to enhance the member experience from day one.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at Mapped Recruitment
✨Know the Club Inside Out
Before your interview, make sure you research the private members club thoroughly. Understand its values, mission, and what sets it apart in the luxury wellness sector. This knowledge will help you demonstrate your genuine interest and show how you can contribute to shaping the member experience.
✨Showcase Your Leadership Skills
As a Club Manager, you'll be leading a team of 20–25 staff. Be prepared to discuss your leadership style and provide examples of how you've inspired and developed teams in the past. Highlight specific instances where your leadership directly contributed to improved service standards or team performance.
✨Prepare for Operational Questions
Expect questions about managing operations and driving revenue growth. Think about your previous experiences and be ready to share strategies you've implemented that led to financial success or enhanced operational efficiency. Use metrics and KPIs to back up your claims.
✨Engage with Member Experience Scenarios
Since building and retaining a loyal membership base is key, prepare for scenario-based questions. Think about how you would handle various member situations, from complaints to special requests. Show your ability to engage with members and create exceptional experiences that align with the club's ethos.
