At a Glance
- Tasks: Lead a dynamic team to create an exceptional member experience in a luxury wellness club.
- Company: Exciting new luxury longevity and wellness facility in Mayfair.
- Benefits: Competitive salary, career growth, and the chance to shape a premium service.
- Other info: Join a world-class operation and help define the future of luxury wellness.
- Why this job: Be at the forefront of a unique wellness experience and make a real impact.
- Qualifications: Strong leadership skills and experience in hospitality or wellness management.
The predicted salary is between 60000 - 80000 £ per year.
Mapped Recruitment is delighted to be recruiting on behalf of an exciting and highly anticipated new luxury longevity and wellness facility launching in the heart of Mayfair. This is a rare opportunity to join a world-class operation at the ground floor and shape the member experience from day one.
The Role
As Club Manager, you will be the driving force behind the day-to-day running of a premium Private Members Club — leading a team of 20–25 staff, setting service standards, and working closely with the COO to execute the club's commercial and operational strategy. This is a senior leadership role requiring someone equally comfortable building relationships with members, managing operations, and driving revenue growth.
Key Responsibilities:
- Lead and inspire a high-performing team across all non-medical departments
- Develop and execute business strategies aligned with board objectives
- Build and retain a loyal membership base through exceptional service and engagement
- Oversee financial performance, KPIs, and P&L reporting alongside the CFO
- Drive revenue through upselling, partnerships, events, and marketing initiatives
- Collaborate with medical and wellness teams to deliver a seamless member journey
- Ensure full legal and regulatory compliance across all operations
Club Manager (Luxury Hospitality/Wellness) employer: Mapped Recruitment Ltd
As a Club Manager at our prestigious Private Members Club in Mayfair, you will be part of an innovative and luxurious environment that prioritises employee growth and development. We offer competitive benefits, a collaborative work culture, and the unique opportunity to shape the member experience from the ground up, all while working in one of London's most vibrant areas. Join us to lead a passionate team and make a meaningful impact in the wellness and hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Club Manager (Luxury Hospitality/Wellness)
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in luxury hospitality and wellness. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in managing teams and driving service excellence. They want to see that you can inspire and lead a high-performing crew.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to clubs or wellness facilities you admire and express your interest. A personal touch can make all the difference.
✨Tip Number 4
Apply through our website! We’ve got some fantastic opportunities waiting for you. Make sure your application stands out by tailoring it to reflect your passion for luxury hospitality and member engagement.
We think you need these skills to ace Club Manager (Luxury Hospitality/Wellness)
Some tips for your application 🫡
Show Your Passion for Wellness:When writing your application, let us see your enthusiasm for luxury hospitality and wellness. Share any relevant experiences or personal stories that highlight your commitment to creating exceptional member experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Club Manager role. Highlight your leadership skills and experience in managing teams, as well as any specific achievements that align with our vision for the club.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can ensure your application is processed smoothly and you get the best chance to shine in front of our hiring team.
How to prepare for a job interview at Mapped Recruitment Ltd
✨Know Your Club Inside Out
Before the interview, make sure you research the private members club thoroughly. Understand its values, services, and what sets it apart in the luxury hospitality and wellness sector. This knowledge will help you demonstrate your genuine interest and show how you can contribute to shaping the member experience.
✨Showcase Your Leadership Skills
As a Club Manager, you'll be leading a team of 20–25 staff. Be prepared to discuss your leadership style and provide examples of how you've inspired and developed teams in the past. Highlight any specific strategies you've used to drive performance and engagement, as this will resonate well with the interviewers.
✨Demonstrate Financial Acumen
Since overseeing financial performance is key to this role, brush up on your understanding of P&L reporting and KPIs. Be ready to discuss how you've previously driven revenue growth through upselling or partnerships. This will show that you not only understand the operational side but also the commercial aspects of running a successful club.
✨Engage with the Wellness Aspect
Given the focus on wellness, think about how you can integrate wellness principles into the member experience. Prepare to discuss any relevant experience you have in wellness or hospitality, and how you can collaborate with medical and wellness teams to enhance the overall member journey.
