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- Tasks: Manage tenant issues and ensure top-notch service standards.
- Company: Dynamic property management company in Greater London.
- Benefits: Competitive salary of £40,000 to £42,000 per annum.
- Why this job: Be the go-to person for tenants and make a real difference in their experience.
- Qualifications: Experience in community management and strong communication skills required.
- Other info: 12-month contract with opportunities for growth in a vibrant environment.
The predicted salary is between 40000 - 42000 £ per year.
A property management company in Greater London is seeking a Community Manager on a 12-month fixed-term contract. The role requires the ability to manage tenant issues, uphold service standards, and coordinate with contractors.
Strong communication and customer service skills are essential. Experience in a similar position is required, along with knowledge of Microsoft Office and Riskwise.
The salary ranges from GBP 40,000 to GBP 42,000 per annum based on experience.
Tenant Experience Lead — 12‑Month Contract employer: Mapp
Contact Detail:
Mapp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Experience Lead — 12‑Month Contract
✨Tip Number 1
Network like a pro! Reach out to your connections in property management or related fields. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in managing tenant issues and service standards. This will give you an edge during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions for community managers. This will help you feel more confident when it’s your turn.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes put you ahead of the competition.
We think you need these skills to ace Tenant Experience Lead — 12‑Month Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in property management and tenant relations. We want to see how your skills align with the role of Tenant Experience Lead, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing tenant experiences and how your background makes you the perfect fit for our team. Keep it engaging and personal!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Mapp
✨Know Your Stuff
Before the interview, make sure you’re familiar with the property management industry and the specific challenges tenants face. Brush up on your knowledge of Microsoft Office and Riskwise, as these tools are crucial for the role.
✨Showcase Your Communication Skills
Since strong communication is key, prepare examples of how you've effectively resolved tenant issues in the past. Think about times when you’ve gone above and beyond to ensure customer satisfaction.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you handle conflicts or difficult situations with tenants. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their service standards or how they measure tenant satisfaction to demonstrate your commitment to the position.
