Technical Services Manager

This role will initially be based at One Millennium Bridge and will be based there 5 days per week working closely with the client to successfully bring the property from PC to full occupation. It is however envisaged that as the building is fitted out by the incoming tenants, this requirement may move to 2 or 3 days at One Millennium Bridge with the TSM's responsibility opening out the wider portfolio.

Their purpose will include:

• While site teams will continue to hold ongoing management day‑to‑day responsibilities for all service partners, the Technical Services Manager will provide a dedicated technical resource across One Millennium Bridge.
• Liaise with the LOB operational team to assist in the delivery of any MEP‑focused ESG.
• Take a lead role in building optimisation implementations.
• Consider implementation of new technologies including 'Smart buildings solutions' and Internet of Things (IOT) monitoring solutions, MEES, or carbon to net‑zero initiatives.
• Take a lead role in liaising with any fit‑out, project work, or redevelopment instructions.
• Review technical documentation on behalf of managing agents relating to fit‑out, project, or redevelopment work.
• Lead and assist operational teams with management and partnerships of MEP/VT supply partners, including consultants where appropriate.
• Provide advice and guidance on any MAPP‑instructed MEP or VT projects and elevate these requests to the Technical Service Director.
• Provide guidance to responsible persons on the management of compliance documentation and associated actions arising.
• Provide ad hoc Technical resources to the wider Portfolio to ensure MEP compliance audits are completed in line with the requirements of ACOPs, ISO, and British standards applicable to MAPP's management to aid the MAPP V1 standards.
• Contribute to the Facilities Management, Building Consultancy, and Sustainability team's service offering, and develop a partnering ethos to aid the MAPP V3 offers.
• Provide input and comment on project works, from an ongoing maintenance and facilities management perspective.

Skills, Knowledge, and Values:

• Engage with the Facilities Management, Building Consultancy, and Sustainability teams and develop a partnering ethos to aid V3 offers.
• Assist in the administration of MEP Data in Risk Wise and other electronic management systems for the Facilities Management Team.
• Assist with the management of technical site inspections, audits.
• Take a lead role in liaising with any fit‑out, project work, or redevelopment instructions.
• The role may require a degree of out‑of‑hours support and guidance for maintenance and emergency activities as required.
• Support the Facilities Management Team on small building works projects such as fabric works, plant replacement, and insurance works, ensuring projects are delivered on time, cost, and quality.
• Provide Engineering contact touchpoint for business, direct questions either upward to TSD and LOB teams or via consultants support network.
• Periodic Audits Management - in conjunction with MEP consultants.
• Review of Contractor PPM documentation and Contractor logbooks, inspections of Plant Room and M & E equipment to ensure good condition and operation.
• Review of Water Management System and Closed Water testing data.
• Review of all MEP‑related H&S requirements and associated documentation.
• Monitoring statutory and internal compliance, including meeting MAPP policies and procedures, RICS and ISO standards and any statutory timelines and escalation requirements.
• Pro‑active, flexible attitude to changes in the company, IT systems and the role.

Experience and Salary:

• 4 years experience of working in a similar role.
• Demonstrable understanding of building engineering, technical services, and maintenance, typically in high‑quality commercial office property.
• Solid understanding of Health & Safety, COSHH, L8, LOLER, PUWER, IPAF, PASMA, CDM, and High Voltage distribution.
• Knowledge of working at height, confined spaces, pressure systems and substantial knowledge of operating, maintaining, and HVAC systems.
• Computer literate; able to create spreadsheets, presentations and write logical, succinct, and persuasive reports.
• Relevant Engineering qualification or experience.
• Relevant professional and/or technical qualification or membership IWFM/ NEBOSH/ IOSH.

Working Hours: 8am - 4.30pm Monday - Friday

Salary Range (Based on Experience): GBP 70,000 to GBP 75,000 per annum, depending on experience.