MAPP is the UK's leading specialist in commercial property and asset management, with over 30bn+ of property under management for a wide range of UK and overseas fund managers, REITs and property owners. We believe property management can be a force for good. Through our Property Management framework, we help clients and occupiers navigate a rapidly changing landscape, delivering a fully integrated and genuinely holistic approach. All applicants must have the legal right to work in the UK by the start date of employment. MAPP does not provide immigration sponsorship.Inclusion at MAPPWe want the real estate industry to be a career path where people feel both welcome and wanted. As a business, MAPP has grown consistently over the past five years, and we promote around 10% of our office-based roles internally each year. We invest in development, create opportunities to broaden professional horizons, and make time to connect — through charity days, fundraising, learning initiatives and social events. It also means that when the business succeeds, that success is shared — typically through a profit share that can be paid tax-free to each individual. It encourages us to think long term, take ownership of our decisions, and care about the impact of our work. Collaboration, curiosity, and accountability are key to maintaining both our performance and our culture. In return, we offer autonomy, support and the opportunity to grow in a business where your contribution genuinely matters. This role gives you the opportunity to be part of something a little bit special in property management. Technical Services Manager – London & SouthTeam : Technical Services - Senior Associate DirectorRole Summary / Purpose and ScopeOverseeing the Technical Facilities Management across our London & South portfolio. You will provide close management of the technical supply chain along with providing engineering and technical support to the portfolio and FM teams. The Technical Services Manager will be proficient within their discipline and will need to be able to work across a variety of interrelated work streams;Business SolutionsTransition ManagementOperational / Contract ManagementProject ManagementEngineering ConsultancyHealth and Safety Compliance ManagementSustainability and Energy ManagementSkills, Knowledge and ValuesSkills (People & Technical)Engage with the Facilities Management, Building Consultancy, and Sustainability teams and develop a partnering ethos to aid V3 offersAssist in the administration of MAPP's MEP Data in Risk Wise and other electronic management systems for the Facilities Management Team.Assist with the management of technical site inspections, auditsTake a lead role in liaising with any fit-out, project work, or redevelopment instructions. Assist with increasing the FM, Surveying, and Sustainability competency base.Manage a team aligned with the MAPP ValuesSupport the Facilities Management Team on small building works projects such as fabric works, plant replacement, and insurance works, ensuring projects are delivered on time, cost, and quality.Provide Engineering contact touchpoint for business, direct questions either upward to TSD or via consultants support network.Periodic Audits Management – in conjunction with MEP consultants Review of Contractor PPM documentation and Contractor logbooks, inspections of Plant Room and M & E equipment to ensure good condition and operation. Review of Water Management System and Closed Water testing dataReview of all MEP-related H&S requirements and associated documentationReview of Contractor's performance against KPIsPeriodic review of Energy performance and advice on sustainability data provided by the MAPP sustainability team or clients nominated representativeChair periodic contractor meetings and the issue of minutes thereafter to ensure the closing out of issues.Liaise with the Building Management operational team to assist in the delivery of any MEP-focused ESGDelivery MAPP FM Consultancy activities across their portfolio and take a lead role in building optimisation implementations across your portfolioReview technical documentation on behalf of managing agents relating to fit-out, project, or redevelopment work.Provide ad hoc technical resources to ensure MEP compliance audits are completed in line with the requirements of ACOPs, ISO, and British standards applicable to MAPP's management to aid the MAPP V1 standardsFull review of all contractor quotations and review with the contractor as required and/or recommendations for instruction provided to the client.Provide ad hoc advice to clients on all M & E services on-site as required.Consider implementation of new technologies including 'Smart buildings solutions@ and Internet of Things (IOT) monitoring solutions MEES, or carbon to net-zero initiatives.Self Management including showing initiative, being proactive and meeting deadlinesEmbracing Change including TechnologyEngaging with the Big PictureGreat service delivery including working in partnership with internal and external individuals and good communicating in written and verballyInnovative Solutions and Problem SolvingStrong written and verbal communications including report writingAchieving Results and Prioritise Work including attention to delivery to all stakeholdersDeveloping Self and Others and willing to LearnExperience and SalaryLevel of Experience / Certifications:2-4 years experience of working in a similar roleDemonstrable understanding of building engineering, technical services, and maintenance, typically in high-quality commercial office property.Solid understanding of Health & Safety, COSHH, L8, LOLER, PUWER, IPAF, PASMA, CDM, and High Voltage distribution.Knowledge of working at height, confined spaces, pressure systems and substantial knowledge of operating, maintaining, and HVAC systems.Computer literate; able to create spreadsheets, presentations and write logical, concise, and persuasive reportsH&S and Fire safety understanding and assessmentsQualifications: Relevant Engineering qualification or experience. Relevant professional and/or technical qualification or membership IWFM/ NEBOSH/ IOSHWorking Hours: 9am - 5.30pm Monday - Thursday & 9am - 5pm FridaySalary Range (Based on Experience)65,000 - 75,000per annum, depending on experience.
Technical Services Manager - Commercial in London employer: Mapp
MAPP is an exceptional employer that prioritises meaningful work and employee well-being, fostering a culture of inclusivity and collaboration. With a strong commitment to professional development and a unique employee ownership model, team members are empowered to influence the company's direction while sharing in its success. Located at Kent Science Park, this role offers the chance to make a real impact in property management within a supportive and dynamic environment.
