At a Glance
- Tasks: Lead marketing and management at Colworth Science Park, promoting it as a scientific hub.
- Company: MAPP, a leading commercial property and asset management specialist in the UK.
- Benefits: Competitive salary, career growth, and opportunities for community engagement.
- Other info: Dynamic work environment with a focus on inclusivity and professional development.
- Why this job: Join a mission-driven team making a positive impact in property management.
- Qualifications: Experience in property management, marketing, and strong leadership skills.
The predicted salary is between 70000 - 75000 € per year.
MAPP is the UK's leading specialist in commercial property and asset management, with over GBP 30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners. MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too.
MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don't satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work.
At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We're proud of our progress so far, but we're constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP. Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be.
This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you!
Role Summary / Purpose and Scope
The main focus of the role will involve marketing the site and pursuing innovative ideas to promote the site as a scientific centre of excellence. It will also involve providing management leadership and taking accountability for the Landlord operations at Colworth Science Park. The role will be based in Colworth Science Park and may involve travel to other science parks around the country as well as frequent travel to London and other university locations.
The role will involve managing all marketing, external positioning and exposure of the park within the academic and industry world in addition to supervising the operational team and ensuring that the highest standards of management, maintenance and service are maintained, whilst having due regard to expenditure and current legislation. The role will involve taking responsibility for the authorisation of all promotional works, marketing budgets and high level operational activity.
Key Performance Areas
- Site Marketing
- Fostering relationships within the wider community
- Health & Safety Legislation Compliance
- Customer and Tenant Satisfaction
- Team and Site Management
Skills, Knowledge and Values
- Ensure building procedures are in place that support management of the building
- Supporting budget setting, management and reconciliation
- Develop effective, proactive relationships with all occupiers
- Ability to manage contractors to ensure PPM works and reactive maintenance is carried out in line with company policies and procedures
- Monitor, coach and mentor all members of the hard and soft service partner site teams to deliver a one team ethos
- Attention to detail and high levels of occupier engagement and customer service will be required
- Seek opportunities for continuous improvement in service efficiency/effectiveness
- Develop and maintain strong relationships with key stakeholders and tenants
- IOSH / Member of IWFM
- Building Management/Contractor management
- Time management & Excellent organisational skills
- Proven experience in production and presentation of Client / management reports
- Excellent organisational skills & strong interpersonal skills, capable of communicating at various levels
- Effective line management skills
- Effective PC skills, including working knowledge of Microsoft packages
- Proactive, flexible attitude to changes in the company, IT systems and the role
Values & Behaviour
- Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
- Self Management including showing initiative, being proactive and meeting deadlines
- Embracing Change including Technology
- Engaging with the Big Picture
- Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
- Achieving Results and Prioritise Work
- Innovative Solutions and Problem Solving
- Developing Self and Others and willing to Learn
Experience and Salary
Level of Experience / Certifications:
- Health, Safety and Environmental Management - ensuring all legal requirements and the requirements of ISO 14001 and ISO 45001 are met, advising Client and occupiers as appropriate
- Budget setting, management and reconciliation
- Occupier and retail management
- Ability to manage contractors to ensure PPM works and reactive maintenance is carried out in line with company policies and procedures
- Working closely with fellow building managers within the network to drive for improved standards and efficiencies
- Riskwise (H&S compliance systems)
- CAFM systems
- IOSH essential / NEBOSH desirable
- IWFM Member
Working Hours: 9am - 5.30pm Monday - Friday
Salary Range (Based on Experience): GBP 70,000 to GBP 75,000 per annum, depending on experience.
Commercial Director employer: Mapp
MAPP is an exceptional employer that champions a culture of inclusivity and growth, making it a fantastic place for professionals seeking to make a meaningful impact in the property management sector. Located at Colworth Science Park, employees benefit from a collaborative environment that encourages innovation, continuous learning, and community engagement through various events and initiatives. With a commitment to employee development and a strong emphasis on values that promote teamwork and accountability, MAPP offers a rewarding career path for those looking to excel in their field.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching MAPP and its values. Understand their approach to property management and think about how your experience aligns with their mission. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can contribute to MAPP’s goals. Keep it concise and focus on your achievements that relate to the role of Commercial Director. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the MAPP team. So, hit that apply button and let’s make some magic happen!
We think you need these skills to ace Commercial Director
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your true self shine through. We want to see the real you, so don’t be afraid to share your unique experiences and perspectives that align with our MAPP values.
Tailor Your Application:Make sure to customise your application for the Commercial Director role. Highlight your relevant skills and experiences that match the job description, especially in marketing and management leadership.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've made a difference in previous roles, particularly in property management or similar fields.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at MAPP!
How to prepare for a job interview at Mapp
✨Know Your MAPP Values
Before the interview, take some time to familiarise yourself with MAPP's core values: Team-Minded, Appreciative, Adventurous, Authentic, and Accountable. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial for fitting into the company culture.
✨Showcase Your Marketing Savvy
As a Commercial Director, you'll need to market the site effectively. Prepare to discuss innovative marketing strategies you've implemented in the past. Bring along any relevant data or case studies that highlight your success in promoting a brand or location, especially in a scientific or property management context.
✨Demonstrate Leadership Skills
This role involves managing teams and fostering relationships. Be ready to share specific instances where you've successfully led a team, managed contractors, or improved service delivery. Highlight your coaching and mentoring experiences, as well as how you’ve maintained high standards in previous roles.
✨Prepare for Questions on Compliance and Safety
Given the importance of health and safety legislation in this role, brush up on relevant regulations and be prepared to discuss how you've ensured compliance in past positions. You might also want to think about how you would handle potential challenges related to health and safety at Colworth Science Park.
