At a Glance
- Tasks: Lead marketing and management at Colworth Science Park, promoting it as a scientific hub.
- Company: MAPP, a pioneering force in property management with a focus on people and the planet.
- Benefits: Competitive salary, career growth, and opportunities for community engagement.
- Other info: Dynamic work environment with a commitment to inclusivity and professional development.
- Why this job: Join a mission-driven team making a real difference in property management.
- Qualifications: Experience in property management, marketing, and strong leadership skills.
The predicted salary is between 70000 - 75000 £ per year.
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Department: Site - Parks
Employment Type: Full Time
Location: Colworth Science Park
Compensation: GBP 70,000 - GBP 75,000 / year
MAPP is the UK's leading specialist in commercial property and asset management, with over GBP 30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners. MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.
If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don't satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work. At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We're proud of our progress so far, but we're constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP.
Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons.
This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you!
Role Summary / Purpose and Scope
The main focus of the role will involve marketing the site and pursuing innovative ideas to promote the site as a scientific centre of excellence. It will also involve providing management leadership and taking accountability for the Landlord operations at Colworth Science Park. The role will be based in Colworth Science Park and may involve travel to other science parks around the country as well as frequent travel to London and other university locations.
The role will involve managing all marketing, external positioning and exposure of the park within the academic and industry world in addition to supervising the operational team and ensuring that the highest standards of management, maintenance and service are maintained, whilst having due regard to expenditure and current legislation. The role will involve taking responsibility for the authorisation of all promotional works, marketing budgets and high level operational activity.
Key Performance Areas
- Site Marketing
- Fostering relationships within the wider community
- Health & Safety Legislation Compliance
- Customer and Tenant Satisfaction
- Team and Site Management
MAPP manages Colworth Science Park on behalf of Pioneer Group. We expect the person applying for this role to exhibit MAPP Values: Team-Minded, Appreciative, Adventurous, Authentic and Accountable. Pioneer Group is the UK's largest private landlord of science parks, and operator of the most sector-focused and connected life science eco system. Entrepreneurs, investors, experts, academics, industries and associations come together at Pioneer.
Skills, Knowledge and Values
- Ensure building procedures are in place that support management of the building
- Supporting budget setting, management and reconciliation.
- Develop effective, proactive relationships with all occupiers
- Ability to manage contractors to ensure PPM works and reactive maintenance is carried out in line with company policies and procedures.
- Monitor, coach and mentor all members of the hard and soft service partner site teams to deliver a one team ethos.
- Attention to detail and high levels of occupier engagement and customer service will be required.
- Seek opportunities for continuous improvement in service efficiency/effectiveness
- Develop and maintain strong relationships with key stakeholders and tenants
- IOSH / Member of IWFM
- Building Management/Contractor management
- Time management & Excellent organisational skills
- Proven experience in production and presentation of Client / management reports
- Excellent organisational skills & strong interpersonal skills, capable of communicating at various levels
- Effective line management skills
- Effective PC skills, including working knowledge of Microsoft packages
- Proactive, flexible attitude to changes in the company, IT systems and the role
Values & Behaviour
- Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
- Self Management including showing initiative, being proactive and meeting deadlines
- Embracing Change including Technology
- Engaging with the Big Picture
- Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
- Achieving Results and Prioritise Work
- Innovative Solutions and Problem Solving
- Developing Self and Others and willing to Learn
Experience and Salary
Level of Experience / Certifications:
- Health, Safety and Environmental Management - ensuring all legal requirements and the requirements of ISO 14001 and ISO 45001 are met, advising Client and occupiers as appropriate.
- Budget setting, management and reconciliation.
- Occupier and retail management
- Ability to manage contractors to ensure PPM works and reactive maintenance is carried out in line with company policies and procedures.
- Working closely with fellow building managers within the network to drive for improved standards and efficiencies.
- Riskwise (H&S compliance systems)
- CAFM systems
- IOSH essential /NEBOSH desirable
- IWFM Member
Working Hours: 9am - 5.30pm Monday - Friday
Salary Range (Based on Experience): GBP 70,000 to GBP 75,000 per annum, depending on experience.
Commercial Director in Bedford employer: Mapp
MAPP is an exceptional employer that prioritises meaningful work and employee well-being, fostering a culture of inclusivity and collaboration. With a strong commitment to professional development and a unique employee ownership model, team members are empowered to influence the company's direction while sharing in its success. Located at Kent Science Park, this role offers the chance to make a real impact in property management within a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Director in Bedford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching MAPP and its values. Understand what makes them tick and how you can contribute to their mission. Tailor your responses to show how your experience aligns with their goals – it’ll make you stand out!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the real interview panel.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Commercial Director in Bedford
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to share your unique experiences and perspectives that align with our MAPP values.
Tailor Your Application:Make sure to customise your application for the Commercial Director role. Highlight your relevant skills and experiences that match the job description, especially in marketing and management leadership.
Showcase Your Passion:We love candidates who are genuinely excited about what we do at MAPP. Share why you’re passionate about property management and how you can contribute to making a difference in the industry.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Mapp
✨Know Your MAPP Values
Before heading into the interview, make sure you understand MAPP's core values: Team-Minded, Appreciative, Adventurous, Authentic, and Accountable. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial to the company culture.
✨Showcase Your Marketing Savvy
As a Commercial Director, you'll need to market the site effectively. Prepare to discuss innovative marketing strategies you've implemented in the past. Bring along any relevant data or case studies that highlight your success in promoting a brand or location, especially in a scientific or property management context.
✨Demonstrate Leadership Skills
This role involves managing teams and fostering relationships. Be ready to share specific instances where you've successfully led a team, managed contractors, or improved service delivery. Highlight your coaching and mentoring experiences, as well as how you ensure high standards of customer service.
✨Prepare for Questions on Compliance and Safety
Given the importance of health and safety legislation in this role, brush up on relevant regulations and be prepared to discuss how you've ensured compliance in previous positions. You might be asked about your experience with ISO standards or how you've handled safety issues in the past.
