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- Tasks: Lead outreach and sales initiatives to connect with seniors and their families.
- Company: Maplewood Senior Living offers a luxury, home-like environment for seniors.
- Benefits: Enjoy competitive pay, commissions, health insurance, and flexible work-life balance.
- Why this job: Make a real difference in seniors' lives while working in an innovative and supportive culture.
- Qualifications: Strong customer service skills, a cheerful personality, and experience with seniors are essential.
- Other info: Join a team that values humor, empathy, and personal growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Weston, Massachusetts
Salary Range: Generous base salary + commissions!
Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life. Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day.
Overview:
The Internal Director of Sales (Community Relations Director) is responsible for achieving maximum occupancy and revenue potential by attracting qualified prospects through outreach, inquiries, tours, and sales initiatives.
Primary Responsibilities:
- Meet or exceed sales standards
- Maintain or grow resident occupancy to maximum levels
- Partner with department heads and the Executive Director to conduct tours and host marketing events
- Follow up on leads and document activities
- Ensure a strong first impression of the community
- Train and engage staff in the sales process
- Build professional relationships and community connections
Qualifications:
- Excellent customer service and public relations skills
- Cheerful, welcoming personality
- Desire to serve seniors
- Effective problem-solving skills
- Creative approach to achieving goals
- Experience working with seniors and families
- Proven ability to develop referral sources and partnerships
Why You’ll Love Working With Us:
- Innovative Culture: We are dedicated to enhancing residents’ lives through service excellence and innovation.
- Core Values: Humor, Empathy, Autonomy, Respect, and Trust guide our work.
- Growth Opportunities: We promote career development and continuous learning.
- Work-Life Balance: We value autonomy, flexibility, and a family-friendly environment.
- Competitive Compensation and Benefits: Including monthly commissions, bonuses, health insurance, 401K match, paid time off, and more.
Community Relations Director employer: Maplewood Senior Living
Contact Detail:
Maplewood Senior Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Relations Director
✨Tip Number 1
Network with professionals in the senior living industry. Attend local events or join online forums where you can connect with others who share your passion for serving seniors. Building relationships can lead to valuable insights and potential referrals.
✨Tip Number 2
Familiarise yourself with the specific needs and preferences of seniors in your area. Understanding the community you’ll be serving will help you tailor your approach and demonstrate your commitment to their well-being during interviews.
✨Tip Number 3
Prepare to discuss your previous experiences in sales and customer service, particularly those that involved building relationships. Highlighting your successes in these areas will show how you can contribute to achieving maximum occupancy and revenue.
✨Tip Number 4
Research Maplewood Senior Living’s values and culture. Be ready to articulate how your personal values align with theirs, especially regarding empathy and respect for seniors. This alignment can set you apart as a candidate who truly fits their team.
We think you need these skills to ace Community Relations Director
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Community Relations Director. Familiarise yourself with the skills and qualifications mentioned in the job description, as this will help you tailor your application.
Craft a Tailored CV: Highlight your relevant experience in customer service, public relations, and working with seniors. Use specific examples that demonstrate your ability to build relationships and achieve sales goals, as these are key aspects of the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for serving seniors and your desire to contribute to the community. Mention how your values align with Maplewood's core values of humor, empathy, autonomy, respect, and trust.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Maplewood Senior Living
✨Show Your Passion for Helping Seniors
Make sure to express your genuine passion for working with seniors during the interview. Share personal stories or experiences that highlight your commitment to enhancing their lives, as this aligns perfectly with what Maplewood values.
✨Demonstrate Strong Sales Skills
Prepare to discuss your previous sales experiences and how you achieved targets. Be ready to provide examples of how you've successfully attracted prospects and maintained relationships, as this role heavily focuses on achieving maximum occupancy and revenue.
✨Highlight Your Community Engagement Experience
Discuss any past roles where you built professional relationships and community connections. This will show your ability to partner with department heads and engage in outreach initiatives, which are crucial for the Community Relations Director position.
✨Prepare Questions About Company Culture
Since Maplewood emphasises an innovative culture and core values like empathy and respect, come prepared with thoughtful questions about how these values are implemented in daily operations. This shows your interest in fitting into their work environment.
