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- Tasks: Support leadership in delivering high-quality care and manage daily operations.
- Company: Maplewood Independent Living, a specialist care and support company.
- Benefits: Career progression, free training, competitive salary, and discounts.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Experience in a care office setting and strong organisational skills.
- Other info: Join a supportive team dedicated to exceptional care.
The predicted salary is between 30000 - 42000 £ per year.
Maplewood Independent Living are a specialist care, support and case management company providing care and support for people in their own homes and out and about in the community. Our ethos is high-quality person-centred care. We pride ourselves on the exceptional support that we deliver, we have a proven track record, and we work as a team to achieve these outcomes. Every single member of the company is valued for their contributions.
We are seeking an Office Manager / Deputy Manager to join our head office team in Great Dunmow on a full-time basis, Monday to Friday (in addition to out of hours on call when rostered paid separately in addition).
Benefits:
- Career progression within the company
- Continued support and development
- Variety of work
- Comprehensive and free training
- Salary competitive dependent on experience
- Refer a friend scheme
- Pension
- Blue Light Card discounts
You must drive and have access to your own vehicle. The successful applicant will be an integral part of our team, assisting in the provision of the highest quality care and support for the more vulnerable members of the community.
Key Duties & Responsibilities:
- To support the Registered Manager in providing leadership to the administration, care, and support functions of the service
- To maintain skills at a current level and undertake such training and development as may, from time-to-time, be required to maintain practices
- To ensure service users are at the heart of the care delivery and their wishes and preferences enhance their wellbeing
- The efficient and effective day-to-day management of the human resources involved in providing care through the staff team and ensuring that the required standards are maintained
- Ensuring all recording systems and organisational documentation are of a high standard and kept up to date
- To ensure all staff at the service receive formal supervision and appraisals
- Oversee the duty rota monthly in advance ensuring the correct skills and numbers on duty
- Be responsible for promoting and protecting the welfare of those individuals supported by the service
- Develop effective working relationships with all employees within the service
- Work in cooperation with members of the multidisciplinary teams to maximise opportunities for people in the service
- Work within the relevant Code of Conduct
Required Skills:
- Previous experience working in a care office setting at a supervisory level
- To drive and have your own car
- Microsoft Office proficient
- Ability to learn new IT systems
- Excellent attention to detail
- Excellent organisational skills
- Excellent communication skills
- The highest standards of work
- Reliable with an excellent work ethic
- Respect the individuality and confidentiality of the staff and clients
- Strong team player
- Willing to undergo an enhanced DBS check
- Good standard of spoken and written English
If you share our values and are seeking a new rewarding job with excellent rates of pay and career progression, then don't hesitate, apply to join Maplewood Independent Living today!
Office Manager / Deputy Manager employer: Maplewood Independent Living Limited
Contact Detail:
Maplewood Independent Living Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager / Deputy Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for an Office Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Maplewood Independent Living thoroughly. Understand their ethos of high-quality person-centred care and think about how your experience aligns with their values. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and team management. Use specific examples from your past experiences to demonstrate your skills and how you can contribute to their mission of providing exceptional support.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it shows that you’re genuinely interested in the role and the company.
We think you need these skills to ace Office Manager / Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Office Manager role. Highlight your previous supervisory experience in a care office setting, as this is key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for person-centred care and how you can contribute to our team at Maplewood Independent Living.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, ensure your application is clear and well-structured. This will demonstrate your attention to detail and organisational skills right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Maplewood Independent Living Limited
✨Know the Company Inside Out
Before your interview, take some time to research Maplewood Independent Living. Understand their ethos of high-quality person-centred care and be ready to discuss how your values align with theirs. This shows genuine interest and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Office Manager / Deputy Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your previous experience where you've successfully led a team or managed a project. Highlight your ability to support and motivate others, as this is crucial for the role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to care management, such as handling staff conflicts or ensuring compliance with care standards. Practising these responses will help you feel more confident during the interview.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you’ve successfully communicated with diverse teams and service users in the past. Share specific examples that showcase your ability to listen, empathise, and convey information clearly.
